Public Storage - Greensboro - 2711 Randleman Road

AC Units not working?

The site manage was excellent, facility is clean and neat. Two issues, I am paying extra for a climate controlled unit and I don't believe either ac unit is working, mid 90's and never running and no signs of condensation at the coils, unlike other units on site, resulting in potential damage to my stored items and excess storage charges. I would like someone from outside the franchise location to verify effective operation. Also, I was charged $40 for two custom locks, that I can never reuse and the location does not recycle/refund, Please contact me, Scott Cornell, 248-224-1469, thanks.

Online reservation and rental went...

Online reservation and rental went without issues...Very professional Office staff..

Very friendly and courteous answered...

Very friendly and courteous answered all questions fully. Looked at other facilities but settled on yours for above reasons

Miranda was AWESOME!

Miranda was AWESOME!! Her energy and pleasantry is what increases customer retention. From my initial contact with her on the phone after placing unit on hold made me feel like I picked the right place. She rocks and please let her know this. I was a stressed mom who traveled 6 hours to pick up daughter from school for COVID-19 shut down. She defiantly made my day much more enjoyable after I finally met her. Best, Rhonda

Excellent customer service

I appreciate the staff showing the different size units and showing me the one best suited for my needs.

I was impressed

I was impressed and the staff help me out I would recommend

Everything was great

Everything was great

Charlene at the Randleman Road public...

Charlene at the Randleman Road public storage facility in Greensboro North Carolina did an outstanding job and I most certainly would recommend that particular Public Storage in Greensboro North Carolina.

They were friendly and helpful.

They were friendly and helpful.

The people there was real great to me

The people there was real great to me

Public Storage

Gated, well-lit, secure and friendly staffed. Other than expensive insurance requirements this was a great space for a great price of the storage unit alone.

The customer service is great

The customer service is great. Due to a hardship placing my things in storage was a difficult task. My rep was compassionate, friendly and very helpful. I changed my reservation three time with no sign or appearance of being annoyed from the customer service rep.

Jessica has excellent customer service. She was very friendly and caring.

Good service, clean units. The facility is gated for extra security. I thought there were some unnecessary fees involved but all in all a painless experience.

Ashley was a great help in setting up exactly what I needed. Professional, kind and knowledgeable. The facility had what I needed and seems to have all security measures in place.

AMAZING!! Nothing less than AMAZING . Jessica & Ashley helped me pick out the perfect Storage for my wife and I. explained the paper work to the T !!! all while making us feel at home. you guys ROCK. very personable people. Respectfully, Greg Green

Very clean and friendly staff

Very clean and friendly staff

Everything was perfect, from my call to my visit. I don't know who I spoke to when I called. One of the managers called back, her name escapes me as well. HOWEVER, I met Ashley at the store! (Face to face contact really helps.) She was great! She took care of everything for us, it was quite painless! Thank you for exceptional service!

The customer service and the personal ...

The customer service and the personal experience was excellent.

Fast and friendly it would be a plus if ...

Fast and friendly it would be a plus if the vehicle spaces had camera exposure