AAAA Self Storage - Richmond Laburnum Ave

Rented climate control 10x15

I haven't used a lot of self storage so I don't have much to compare it to but it is clean and simple. The only complaints I might have are: *there is no light in the unit, only in the hallways, *there is no conveniently accessible electrical outlet, *There is an un-ramped entry access with a 2-3 inch ledge and a 3-4 inch ledge.

Very nice

Customer service was very nice

Fast, easy and thorough information

Customer service was excellent.

Great service and price!

Great price and service. The rep that I dealt with walked me around the facility and showed me the best way to get in and maneuver a large vehicle. Really great experience.

Customer Service was OUTSTANDING and the Premises nicely maintained.

This location and the Customer service is worth me taking this time to Commend them for their Quality and OUTSTANDING service and assistance.

Accessible and within my usual route of travel

I appreciate Coryn who is very new to the job. However, she was thorough and attentive to my needs. She was confident and her attention to detail was exemplary. This young lady was so professional but personable. She listens and works to help you feel positive about renting from this facility.

Great staff easy to work with.

management team supportive understanding patient creating a environment of peace In trying times and changing living arrangements . Units easy to get too,. Plenty of light and security cameras thru- out. Grounds kept clean. Over ALL, this location is Great!!!!

Great!

Clean, easy access and good customer service

I would recommend you guys to anyone

Amanda is great to work with. She and her associate made the transfer very pleasant and easy

It's a nice place

The service and the facility was good

Great customer service

Great customer service received from staff.

Great place

I feel secure in leaving my stuff here

Good customer service

Good customer service and good price point.

Very Nice Place

The staff is friendly and courteous, the facility is clean, and the price is decent. They have special discounts available.

Clean, efficient, friendly

In this time of Covid 19 Pandemic, we greatly appreciated the extra care taken by employee to make us feel safe while inspecting a unit and registering for a 4 month (maybe longer) rental. The facility was just 3 miles from our house, was super clean, organized and the employee was wonderful! Friendly, articulate and very organized her her paperwork and information to share with us.

Clean and highly organized

Employee wore face mask and spoke with us thru mail slot in glass door until time to sign paperwork. In these trying times we felt safe and greatly appreciated her professionalism! Articulate and nice person and very clean facility. Much appreciation

Just what I needed

I am so thankful I found this unit. The price is great, the manager on site is very kind and friendly, and the unit is very clean.

Very happy with my entire experience!

I've been doing shows in Richmond for several years. I had to find a good small, affordable locker space to leave my displays, garment racks, and some inventory so that I didn't have to continually ship it down and ship it back to New York every time I needed it. Richmond Raceway storage is so convenient to where I need these items to be, whether I have have a show at Richmond Raceway or one of the local schools or churches. Everyone I talked to on the phone (starting with Oscar who told me about the space before I even saw it) to Amanda and Yanque were all really nice, and made me feel very comfortable about how thorough everyone is who I'd be working with. The facility itself is clean, new, easy to access, and the right price. I rented the smallest size--- 5' x 5' x 8' which easily holds everything I use. Thanks to everyone for a great space, great people and a great relief to not have to ship it back or forth anymore, and to finally have more space in my small city apartment! :-)

Satisfied

The place is clean and convenient.The 10x10 was a bit deceiving.Upon opening I was concerned our stuff wouldn't fit but We were able to fit the items from a 15' uhaul and still have a bit of room left. The price did go up from the quoted reservation price by 5$.All in all I would use this location again.

GREAT CS

If you have ever rented a storage unit anywhere, then you know that the contracts, conditions and stipulations can drive you crazy. The staff at AAAA Laburnum did a fantastic job of explaining things to me. That convinced me to rent. Then, they did great job of directing me about how to best utilize my unit