CubeSmart Self Storage - Waukegan

Very Satisfied

The Customer service was great! The pricing of our unit was a great price, cheapest in the area. Our unit was very clean & the Customer service was Awesome. I definitely recommend Cube Storage.

Very nice,people who were very helpful.

Very easy access to facility and very helpful staff.

Waukegan yes! North Chicago, no

I needed the storage unit and the free rental truck that comes with the promotion. My storage unit was in Waukegan, and I had to go pick up the truck from the north Chicago location. The lady at the north Chicago location was not accommodating and talked me out of getting the truck because she didn’t think I was going to return it in time. Very disappointed. I had to rent a uhaul. Very happy with my uhaul experience. The lady at the North Chicago location did not provide good customer service and I’m glad I didn’t pick that location for a storage unit. The lady at the Waukegan location, however, was very nice and sweet.

Friendliness of Employees

Found the monthly storage fees appropriate and when I rented the storage area, I was helped by Carlos with snow removal to the access of my storage area. My storage fit perfectly and for the time being meets our storage needs reasonably. Thanks Cubesmart!

Climate controlled to my liking; Good customer service

Climate controlled to my liking. Good customer service. Great pest control, too.

Great Customer Service!

Customer service was awesome. However compared to other units this size, it is a little more pricey including administrative cost.

Excellent value

Great value for price & location. Highly recommended. Excellent customer service.

Had an easy and seamless move in

Facility was clean and the service was great. I think you may need more than one individual working at a time though to speed up the process and help multiple customers at one time.

Friendly staff and late access times!

Love the fact you can gain access to the unit until 10 pm very convient! Staff is also very friendly and cheerful.

Great Storage Place

I like how they worker is very friendly. And I love the hours they have for the customers

Clean and friendly staff

Good service was called before the move and was give a update on the storage unit

great

Great place but price could be a little lower...

great

Great place and customer service

Very Helpful and friendly

Rachel was very friendly and helpful. She was available at the scheduled time, helped through the process and left us feeling confident we made the correct choice.

Nice and friendly staff especially the manager Rachel

Nice and friendly staff. Very helpful.

Waiting room needs to be set up better, but the man that registered us was very nice and very helpful. The unit seems nice.

great customer service

employees were very friendly and helpful

Everyone was so nice

I can see why you rate high in customer service.

Recommend

I was a little apprehensive about this location, but that soon passed, Rachel was awesome and attentive, not to mention the price was very reasonable.