CubeSmart Self Storage - Riverside - 4011 Fairgrounds Street

Quality workforce

You've done well with your manager Jesse. He's very attentive, detail oriented, reliable, focused on my needs, enjoys helping others, punctuality, man of his word and most all he believes in his job. It truly shows. I pray that he stays true to his calling/purpose. What would you do without him.....? Thanks Cube Smart & Jesse.

Good deal

So far so good. Simple and affordable options. Straight forward and conscientious staff.

Great help from the Team!

I have found exactly what I needed and looking forward to renting here at this facility!

Rat Trap

The storage was dark and didn't look very secure. I wasn't told that my unit had two doors and as such required two locks. My moving crew was extremely concerned because the unit didn't have any lights which hindered their ability to make sure that everything was stacked properly. Mt unit was down a long hall way and once again, my crew asked me if I secure a drive up unit. The front office said that it would cost me a minimum of an additional $100 per month, so I obviously declined. My crew was forced to slow down and use the light from their cell phone. This is an old and outdated (very poor condition) storage facility and I definitely would not recommend it even if it was free.

Great

It was great. Space could be a little cleaner but otherwise good space for what you pay

Awesome move-in

I was able to book online and do all the paperwork online. Made it really quick and easy.

I would recommend to a friend to my siblings to my neighbor,to everybody.

I like this place for different reasons ,location,customer service,and pricing.its been a great experience gonna definetely recommend to my friends,and family,

Quick and easy to use.

This place was easy to rent. I was on a tight schedule and was able to rent it all on line and was able to purchase the lock as well. I went to my until accessed it by myself and they had a welcome bag in the unit with the lock etc for me to use

Hmmm

Contract for storage unit I paid for was not what I got. So I could not get into the storage unit and movers could not move my things. I had to wait hours before I got assistance, by that time assistance arrived I only had 1 hour left before the "gate hours" would end. I was told I would be " charged" a fee if I left after the gate hours were over. This all went horribly wrong, due to the management not making sure that the unit I got a contract for ( paid for ) was available- that cost me a large sum of money. The movers left before the job was completed and still expected to get paid as they waited for hours and I had to rent to the van again for several more days and do vast majority of the lifting myself. I was in a great deal of pain afterwards, but there was no more money to hire movers . And I was told that it was not the fault of management because manager showed me a different unit previously. So therefore, the manger didn't feel like they were at fault. So now I am out of $700 and I was in pain for weeks after.

Super clean and easy to lease

Loved it, was so simple and easy to use. Paying online made my experience that much more enjoyable.

Easy, affordable & convenient

Really affordable and easiest to use in comparison to other storage places. There was no need to go into the leasing office for my car’s uncovered unit, making is simpler and convenient for the tow truck driver and me to get in and get out. Great for busy people doing their best. 10/10 would always recommend

Dope

Great place we will refer friends

Hidden Costs

I didn't appreciate the reservation site not informing me there was a mandatory insurance policy i had to have. This was an unexpected hidden cost, and it should have been disclosed at time of reservation.

Great

Great service , great location, great prices, friendly staff.

Loved the facilities!

Had a great time renting. No issues. Great customer service and employee did a good job explaining the fees and all the details. Highly recommended!

Easy in and out experience

It was easy and straightforward I got in got out and the lady at the front desk was very helpful and polite

Easy Move In and Helpful Staff!

Happy with the service and space. Great comunication and follow up.

No support . So be internet savvy

No mangers on sight so don’t expect any help other then phone support

Fast ,clean, and friendly

Got in and out in 10 min super nice .Price is ok

Great customer service!

The move in experience was great