Extra Space Storage - 3538 - Glen Allen - Tom Leonard Dr

Looking for a place to hold my apartment items

Was looking for a place to hold my items while I switch apartments and heard great things about this location. Went in to talk with a gentleman and he was very nice and helpful.

Wonderful

Definitely a great place for storage

Excellent

Excellent facility. Convenient & clean

Great!

Very convenient, great customer service, and very responsive!

Met our needs wonderfully well.

Outstanding value and service.

Excellent

Doug Cramer customer service exceeded expectations

It was a breeze

The whole process of getting set up and completing paper work was easy and the storage area was clean and easily accesible.

Excellent Customer Service & Clean Facility

I made my storage request on a Sunday morning online. I received a call from Suzanne, of LifeStorage, approximately 10 minutes after the facility had opened. She provided all the information that was needed, and more. Upon my arrival, Suzanne was professional, friendly, and very informative. The entire process took about 20 minutes including the viewing of the actual unit I would received. Suzanne went so far as to confirm, in the rain, that my access code was working properly. I highly recommend LifeStorage for a clean facility and excellent customer care.

The staff was very welcoming and helpful

I am very pleased with my unit. It fit all of things and my unit was easy to find. I also enjoyed the staff they were very welcoming, inviting, and helpful. The place was very clean and organized. Thank you!

Great First Experience

Love this storage unit. It’s spacious, clean and secure. All of the things I was looking for.

Exceptional

This facility is beautiful and the gentleman that "checked" me in was the best! He was very informative, helpful, and walked me through everything. I really enjoyed dealing with such a wonderful person!

Great ppl to work with

Susanne , was great , professional understanding and knowledgeable about the units , good price for the units I highly recommend it.

Close to home and nicely run

Nearby where we live and easy to get in and out of.

Renting made easy

This place is amazing, great customer service, apply completely online no need to speak with service representative unless you have your own lock, then it’s just a easy return. Conventionally located, and ver secure.

Good place for storage needs

Clean facility, well lit, courteous staff, convenient location, would recommend.

Clean unit in safe neighborhood and friendly staff

Clean unit in safe neighborhood and friendly staff.

Just what I needed

The facility is handy to my home, clean, easy to access, and the staff arw super helpful!

Climate controlled on the first floor only

I was very disappointed with this place. After their promotion is over they automatically increased my rent. Given that I already felt it was high, that it was insanely warm in the summer and chilly in the winter on the second floor, I was beyond disappointed. The staff is nice and the place is clean. So two stars.

Good price for convenient storage

I've never wanted to use a storage unit for a more "permanent" place to put my extra things but I ran out of safe places to keep things at home and found a deal at Life Storage that just made sense. Should the prices remain reasonable I see myself staying at this facility.

An easy experience as it should be

An easy and simple experience as it should be. Doug and Susan were great.