Public Storage - Surprise - 16860 N El Mirage Road

Love this place!

Fast and clean! Easy to move into, good service and pricing.i would recommend the location on El mirage in Surprise,Az.

Easy access, very friendly customer service. Would recommend!

Easy access, very friendly customer service. Would recommend!

Great facility

Reserving and moving in was so easy. Love the website. Very nice office help.

Great place

Great place, convenient, finally figured out how to operate the doors

would not recommend

yes the price is good for storage compared to the others around, but it smells and there is garbage all over. the location feels safe, compared to my other unit i personally do not feel very safe and its the staff not keeping the place up. once i got onto the second floor where my unit is, i see a half open unit with no one attending it, this location lets people cram stuff into units so full the doors can not be closed. as the elevators opened a terrible smell awaited me all the way down unit i reach my unit. on top of that, the elevator was the only place that felt that is actually had air conditioning, other than that, it was hot and sticky. i paid for my stuff to be in air conditioning, and yet it is almost as hot in there as it is outside. lastly, this location has a garage you pull in one side, unload, and exit through the other. upon my arrival i was not informed that the exit gate is broken. if you have a truck, good luck. you will be there for 5 plus minutes trying to turn your vehicle around.

dont know what goes here

Nice facilty. Cat was very helpful with introducing me to the facility, making sure my code worked, and showing me where my storage unit was. He's is a very personable guy.

Hassle free move in

Everything was really easy, input everything online and within a few hours storage was ready for move in. Great price, great facility, clean, easy to use instructions and contact less. Too easy for me, definitely a place to check out!

JC was soo helpful during our cross country move!

JC stayed in contact with me during our cross country move which was like the only sure thing during our move. Very helpful and polite!

Smooth experience

Overall a smooth experience. A few issues with the unit need to be addressed with the facility but overall it’s been great!

Public Storage on El Mirage Rd in Surprise AZ

So I called yesterday right before they closed @ 5pm frantically asking someone 2 call me back asap, so Cat called me back, when they already closed, wow nobody's ever done that before. He was absolutely the best, I examined my situation, & he totally waited for me to arrive after hrs, who does that!!! Only Cat! He's the best, he was so fricken nice & the most helpful person ever, he took the time 2 help me out inna terrible situation!!! Cat u r most awesome!! Ty for being a real & caring person!! I'm so grateful that he helped me, or I would've been up a s**t creek w/a toilet paper paddle

Good experience.

Very nice facility....everything went well!! I especially like to be able to drive in to load and unload.

Wonderful facility and EXCELLENT service

Rod helped us throughout the super easy process of establishing the rental. He was very friendly over the phone. And when we got to the facility he was excellent in showing us around and helping us out. I am impressed with the cleanliness of the facility and Rod was AMAZING.

Easy access in and out to Bell Rd.

Easy access in and out to Bell Rd. Very clean and well organized. Smartphone app allows super easy access entering and exiting the facility.

Smaller Location! But Just What I Need!

This location is definitely smaller. One driveway in/out. My unit was on the 1st floor...and on the end, so it couldn't have been more perfect! I was happy to see that there were plenty of flat carts available for use on the ground floor. The rental process was so easy and online, I did not even have to visit the office. The lock was inside my unit upon arrival. I did have John follow up with me via text to confirm I was able to get in and had no issues. So far...so good!

Super clean and well handled

The workers were kind and the units are extremely clean, process moving in was super smooth!

Awesome place for the overflow

Trying to get my house sold and as an older person i admittedly have too much crap. The staff here are extremely helpful in finding what is right for you

Great professionalism

The front desk assistant was very friendly and made move in easy. Hot summer day air conditioner building was great experience! Clean and good lighting. Best place in town for storage and professional service.

Awesomeness

Your employee, Kayla, was one of the most courteous, kind, helpful, employee I have ever met Your company scored an 100% by hiring her.

Very nice

Very good experience, Lauren was very nice and helpful

Great place!

Easy access and very clean! I would totally recommend to everyone