SpareBox Storage - Bentonville - SW Vendor Blvd

It is fine

It is a fine location....................

Customer service is abysmal

Customer service was abysmal. They have my email and were able to prove that the email worked as I was using it to receive my reservation times, but they werenﾃ｢竄ｬ邃｢t able to send me the lease form so I could sign it electronically and then send it back to them. Still have not received that form as Iﾃ｢竄ｬ邃｢m waiting on a response. The thing that frustrated me, the most about this was that they kept claiming that it was a problem on my end that I wasnﾃ｢竄ｬ邃｢t doing something right.

Good one

Good Afternoon morning and evening

It's storage

It's a storage unit for things to be stored.

Reservation process was easy.

Reservation process was easy. Would have been nice to have someone guide me through the entry process, but I figured it out.

Fast & Easy

Needing a storage, this location is fast and easy. Everything is done with a call and online. The service was great and professional and the location is very clean.

Great storage and I will definitely recommend it to everyone I know

Definitely recommend it to everyone who needs a storage unit

Extent select excellent

Every thing was in order and was able to move it the same day. Would definitely recommend it to everyone we know.

clean site

This site was very clean and it was easy to locate our space.

Clean

Facility is very clean, easy to locate and love that itﾃ｢竄ｬ邃｢s close to the airport

Great place to rent storage!

Very clean, easy to find. Nice storage buildings.

Had problems with checkin, but great after that!

Overall great place and great price!

The Storage suits my needs

The kiosk was straight forward and user friendly. The storage is well maintained and ample.

Sparebox Storage ISSUES

In January I reported to Sparebox customer service that I was trapped inside your facility for over 30 minutes because the gate was stuck half way up so I could not exit the property! Sparebox did not send anyone to get me out because they said it was the weekend but they'd "escalate the issue" 30 minutes later a man happened to be walking by and forced the gate open otherwise no telling how long I would have been trapped in there and didn't bother to issue a credit for that that trauma! It gets worse...in mid March I discovered someone had smashed the door of my unit and I could not open it. I lost money because I needed to ship something I had sold that was stored inside. The damage left my belongings open to elements, rodents and theft! I reported it to Sparebox ticket #4265061, they informed me the door had been smashed in for over a month since Feb 8th and they tried to call me but I didn't answer. They didn't bother contacting me by email since they have no problem emailing me a bill every month! THEN they made me wait 3 more days before someone came out who got the door back on track but 3 weeks later it was still NOT repaired until March 28, I had to hold it open with a rock!!! I asked for 3 months credit for these issues, but Sparebox reluctantly only gave me one month credit after being extremely neglectful and unprofessional at my expense for not notifying me that someone had smashed in the door and allowed wasps to make nests in my belongings! I had to miss work to meet with a repairmen again, and 2 months later it was still not fixed, I had to hold the door open with a rock until it was finally fixed last week! All Sparebox said was “one month credit is all you’re getting and we raise everyone’s rent”...If Sparebox truly cares this is my 4rd request for compensation of minimum of 3 months rent credit, AND NO Rent Increases for as long as I continue to rent space B025.

Quick and simple move in process!

I love how easy it was to setup with the kiosk, self explanatory and quick! They even had a lock dispenser in case you forgot to bring one…which of course we forgot.

Awesome

I love this facility Best one I ever have rented

Very nice clean environment, everything is to operate and I love the price

Awesome 👍 would recommend it to anyone!

Nice unit

Very easy clean unit, would definately recommend.

Easy process and affordable

I saw this online and called them up. The help was instant and everything just sorted out in few mins. Prices and offers are great. Move in was also very hassle free

Really good

Really good price and excellent customer service