Public Storage - Newark - 6800 Overlake Place

friendly staff, great onboarding experience, secure facilities

great experience overall. only downside if I had to choose are the limited hours with closing time at 6pm which makes planning around your day to pick up or store stuff at your unit a slight challenge depending on your personal schedule.

Friendly and accommodating

Customer service was excellent and super friendly

Angie was wonderfully helpful! Thanks!

Very good prices, very clean and parking at the main bldg that doesn't block other units!

Angie was incedibaly helpfull! Thanks!

This is my favorite storage place so far. I really like not having to block other storage units when I park my car at the main building and the staff is very friendly!

Excellent Location

Rental was easy and the pricing was good.

Bait and switch 丹展促卒

Bait and switch and also be aware that they will charge you $20 for a lock and charge you for insurance. Email quote was $66 and by the time I signed it was $90 with the possibility of price increase at anytime. But "they will inform you one month in advance". Okay ...

Customer service excellent

Customer service excellent What refer family and friends to this location

This has been the best overall experience I have had with a rental space.

When looking for temporary storage for my travel trailer, I got lucky. My first call was tp Personal Storage in Newark, CA because it was close to my sisters home. From the assistance I received on the phone to the walk-through at the rental lot, the customer service was first-rate. Professional and courteous service has become rare but was present in every aspect of my experience with Personal Storage. The physical property was in outstanding condition and well-secured. I couldn't be happier.

Love the place

The customer service ladies were excellent and informative in th service they provided me

Very smooth customer service

I was in a rush before the rain started to pour down. I called ahead of time to make the paperwork easy. I was brought to my new storage home for my classic wooden boat to guard against the upcoming storms. Thank you so much.

Great place I feel comfortable using this storage

I feel that my stuff is completely safe in the storage unit the only inconvenience is that it closes early and youﾃ｢竄ｬ邃｢re not able to get in and out of the gate at a certain time other than that it is clean thereﾃ｢竄ｬ邃｢s a lot of carts you can utilize to move your stuff Iﾃ｢竄ｬ邃｢m really happy with my choice to store my stuff here

All good, service, cleanliness and price.

The storage site appears to be new. It is well designed, with easy access and very helpful employees. The registration is uncomplicated. The layout of the property is close to one of the principal streets in the area, making for easy to and from travel. The person who helped us (Shadeep I believe) was quite pleasant, easily understood and more than willing to help in any way possible.

Iﾃ｢竄ｬ邃｢ll

The operation hours donﾃ｢竄ｬ邃｢t work for me they close so early I get off work at 5 pm I canﾃ｢竄ｬ邃｢t make it by 6 I Thought they close at 9 pm like others Iﾃ｢竄ｬ邃｢ll stay for this Month only .

Very fast pace when checking in

So far great nothing to complain about

secure organized and reasonablle price

perfect facility for both short and long term parking and storage superb service quality excellent amenities and facility structure after extensive research none better

Very clean really nice facility!!

I just rented a 5' x 10' unit here at this facility. The price was great not to mention how impressed I was with the cleanliness thought the whole facility. Of course in in person inguiery customer service was great. But when I went in the office to let them know my entry code did not work mind you in person. I was ignored for 45 minutes and was talked to very rudely like it was my fault the code didn't work. I am very experienced in renting units with Public Storage and have not experienced such rudeness. I was told to try the code again knowing I did several times. When I tried to go back in the door was looked and the women there would not let me in. When I called there was no answer mind you I had two car vehicles fully loaded and was not able to access my unit. And yes I left early from work so I was there in plenty of time before they closed. I suggest if your interested in renting from this facility you just have to chose your battles. To be honest I will not rent or recommend this facility to anyone I know ever. I was so disappointed especially since I thought I found an amazing facility.

Parking spot rental

Everything went smoothly and I am quite happy with the service and value.

clean

Employeeﾃ｢竄ｬ邃｢s were very nice, the building is clean and easily accessible

The lady that helped me was super nice

The lady that helped me was super nice

I love the location and the service.

I was pleased and I feel my Rv will be safe, thank you.