Public Storage - Hillsboro - 3075 SE Tualatin Valley Hwy

Customer service was great.

Paula and her customer service was really good. She was outstanding.

Your service agent was awesome very kind women !

I love the unit I have very convenient clean close to where I’m moving to as well. I’d definitely recommend this public storage place, HANDS DOWN!

Love it

Fast easy set up was quick, I appreciate that I was able to just book online and easily get to the unit without having to do anything extra.

Great prices super accessible

It has a great location easily accessible. The price was nice . Not only did I receive an email quickly also received a phone call to make sure I had all the information I needed.

quick and easy move in

I need a Unit on short notice, I was able to reserve what I needed online and then move in the same day.

Very good

Very easy to do it online and pay and sign papers without the wait at the front desk

Efficient online reservation process and great customer service

Very happy with how easy it was to reserve a unit for a reasonable price. We've rented at several other places in the past and this experience was the best so far. Efficient, simple, fast, and no surprises. Lynn was very helpful the day we arrived to move in.

Great

Over all everything is great and easy to get to!

Clean, secure, convenient

The place is clean, secure, and convenient. I like the 5x10 in that the door is the 10 foot side and it's 5 feet deep. We can see everything and accessing us super easy.

On line experience was good, reality was VERY poor.

On line experience was great. It all fell apart when I actually started the rental. Suddenly cost was much higher. Biggest problem was fight over insurance. Essentialy I was told it was yours period. Then a bunch of noise about my insurance covering mold, mildue, vermin, etc. Supposedly to protect people around me. Finally I showed my policy, some thumbing, then OK. Manager and I then proceded on friendly terms, she told me she was doing what company required. Second unexpected was required $20 to buy their lock. My padlock was unacceptable. VERY poor quote system that is certainly not truthful. Price was your only saving grace.

They were so helpful and quick. Made things super easy!

When I rented my storage unit I was on a bit of a time crunch but they made sure to get me in and out super quick while still being thorough and making sure that we covered everything necessary, and made sure the unit would fit my needs. I would definitely recommend this storage facility!

Rochelle is amazing

Rochelle is amazing, she was so kind and helpful!!!!!

easy to setup

easy to setup, and person I met with was super in formative and explained everything.

Helpful and great staff

Helpful and great staff. Happy choosing this storage.

Great customer service Rochelle and Tiffanee were wonderful!

Came in to this location for packing materials , rochelle was very helpful and bubbly, she even saved me a few dollars in the end , I highly recommend this store and it's customer service , a smile goes a long way when having to move in this heat thank you rochelle.

Awsome Customer service Rochelle helped me out so much w my storage!

So far so good.

So far, so good. Their facilities are clean and we'll maintained. Office personnel are professional and helpful. I ordered boxes on line and somehow someone missed my unit number, so it took over a week to get here, but I was pleased with the follow up when we were trying to find out where the boxes were.

Thank you for the great info on storage units will be buying merchandise Sunday with all your help,Rochelle was so helpful.

Smooth, quick, and easy.

I reserved a very competitively priced space online, and Jason made it a really fast and efficient experience. He knew when I was coming, had everything ready, showed me the unit, and had me on my way in no time. Great job.