Public Storage - Montclair - 5548 Arrow Hwy

Beautiful facility and friendly staff

Facility is well maintained. Staff is friendly and helpful. So glad we were able to secure a spot here.

No comment

Everything was straight forward.

Staff was polite and helpful.

As a first tile storage unit renter, I was pleased with the staff and the cleanliness of the facility.

Your representative was very easy to...

Your representative was very easy to work with, very friendly, and professional.

Lauren and Kelly were very helpful and...

Lauren and Kelly were very helpful and professional. They made the transition from one unit to another quick and easy.

Great customer experience

Great customer experience! Very friendly and efficient service.

Great service

Great service

nice people one time my husband did not...

nice people one time my husband did not close it right so they call me if i could go and close it so that means they check everything their on top of everything.

Lights Needed

Very happy with the special price and hope it isn't a gimmick and the price will go up. Associate said the price should remain the same for 3- 6 months. The only concern I have is that there are no lights inside the unit and that would be so helpful. I have the 10 x 20 and it really needs light. Thank you.

Very happy with the experience we had...

Very happy with the experience we had at Public Storage.

easy to deal with and very nice place.

easy to deal with and very nice place.

my rent went up way too much in a years...

my rent went up way too much in a years time it went from 135 to 165 to 195 not good almost left i felt like i was forced into a smaller unit ands had to get rid of alot of personal things thaT MENT SOMETHING SPECIAL TO ME I WAS SO DISSAPOINTED

Friendly staff and clean units, just no carts available for use

Staff was very friendly and this location was clean. Only reason they didn't get 5 stars is that they only have a limited amount of carts available for customers to use. If all are checked out (which is what happened in my case), I had to carry boxes from the car to the storage unit. They did offer to sell me a furniture dolly, but why should I have to buy one??? I didn't think this was right.

Very efficient service

Very efficient service

Clean, Professional, Well-Priced

April, the manager, is incredibly professional. She understood our needs and made sure we had everything we needed. Location was spotless and well-kept. Price for what we needed was great too. I would recommend this place.

My only complaints are the elevators ...

My only complaints are the elevators are FILTHY and smell like dirty bodies and the lights do not stay on when I am inside my unit The lights keep turning off in the hallway.

The staff is always helpful, knowledgeable, and willing to work with my personal storage needs. Chris and April have been a blessing. Would recommend!

Great staff

Great staff. Clean facilities.

I got a storage facility here 3 months ago. I love that is indoors and very clean. It is easy to access. Chris helped me out with fitting my pictures in the right boxes. If it is worth keeping and storing, use the proper container to preserve and protect it. The staff that I have helped me are very knowledgeable and easy to work with. I highly recommend this Public Storage in Montclair.

Only 4 star because it wasn't free ;) Lily and April both very helpful moving in, and out. No hidden fees. Very upfront. Christopher was very friendly as well - good staff all around.