Public Storage - Lone Tree - 8812 Park Meadows Dr

Easy move in with online contract and texted information.

Easy process to pick my space, sign a contract, and pay first month’s rent. Facility was very clean with easy access. On-site attendant stopped by to check if we needed anything. Would recommend to others.

No customer service

While the price we received was great, the service is non existent. We wanted to come see the unit before we rented. Even though the hours are listed till 6pm, when we got there at 4:45 the day before our rental date, no one was there. When I called, it takes you to a call center, but the location and all I was told was to do the rental online. I tried but since my move in date was the next day, it wouldn't let me do it. They even changed the date on their system while I was on the phone but it didn't help. So we went back again the next day. Same deal. No one there. This time when we called, they transferred us from the call center to the location. It went to voicemail. We left a message and when they called back, they said that they are only there until noon. Why are the hours listed not reflective of this? We wansted a lot of time, then eventually did the electronic contract. Then drove around the property in the dark to find the unit. Then of course, the door is smaller than we were told and it drags on the floor when you swing it open. We definitely would have chosen a different unit had we had a tour if someone was working during working hours. So, terrible experience. But it was cheap. So you get what you pay for.

Clean, secure, and easy to use.

This facility is well managed and very easy to use.

The process was easy and faster than...

The process was easy and faster than expected. Manager on Site was friendly and professional.

Julie was a delight to work with

Julie was a delight to work with. She explains everything and very knowledgeable. The space was clean.

Great price - quiet location

Needed a small space and this price made it worthwhile. Tucked away on a quieter road- not many people around. Good space for the money.

This would be a 5 start no question...

This would be a 5 start no question because Julie is awesome. Her kids on the other hand... I don't need some kid yelling out the window of her car that I can't follow another vehicle in to the property. If this is an issue then the property manager can have a word with me after seeing my code for exit only. Completely unacceptable to be yelled at by some teenager.

Park Meadows-South Denver/Lone Tree Location

Julie the property manager had made our move in experience as simple as possible. She answered all questions/concerns we had with timing of moving in and out. We highly recommend this location and working with Julie.

Well maintained facility and above...

Well maintained facility and above superior customer service! Julie made sure I knew all of my options, took me through all of the details of renting, and made me feel very comfortable about the whole process.

Great service and clean facility

Great service and clean facility

Above excellent service from Julie ALL...

Above excellent service from Julie ALL of the time!! We have 2 units and have only encountered great customer service!!

The woman at the front desk was very...

The woman at the front desk was very helpful and polite.

On site manager was fabulous

On site manager was fabulous! Covered all my questions and concerns!

Julie and the staff have been great

Julie and the staff have been great. Location is convenient, clean safe and well kept. I'm very happy with Public Storage.

Public storage in Lone Tree Co.Julie...

Public storage in Lone Tree Co.Julie who's is the onsite manager is Great. Very good customer service skills and a great personality. She answered all of our questions and was very helpful to make it a good experience. Highly recommend this storage facility to everyone looking.

Very quick and simple!

Very quick and simple!

Julie is fantastic

Julie is fantastic. Always goes the extra mile for her customers!!!!

Julie is great

Julie is great! I feel my stored goods are in the best hands knowing she's keeping an eye on things.

I am very happy with the customer...

I am very happy with the customer service and value i have received!

Julie is fantastic!

Julie at our location was fantastic - pleasant, efficient and helpful