Public Storage - Germantown - 102 Northwest 13797 Spaten Court

Very clean

I like the location of the storge.

Would have liked someone there.

This was my first time at a storage place. I found it very hard to find my space.

Poorly kept facitlty

Arrived to see where I was to parky vehicle and the gate was non operational. Eventually got in and toldy spot #. Went to find my spot and there were no #'s visible due to snow, at which time I was told to shovel until I found corresponding spot. HAH!! Not why I pay $$ to shovel countless spots to find the one I rented. Anyway, go back later in the day to leave my car for several months while I do my trucker thing to find the gate is still broke, no note, no one to talk to and no option but to leave my car at the entrance to the facility and call them when open to let them know someone will love the car over the weekend.btuen I was told the car would be towed if it wasn't moved. So I finally get someone to move the car only for them to find snow covered #'s as well and subsequently the car was parked in the wrong spot. Meanwhile I'm gone for 6 months the local person with my key is gone on vacation for 3 weeks and no resolution to the situation 5 days later.

the spot was a bit tricky to get into.

This seems like a safe spot at a good price.

nice and clean

nice, clean and convenient. Pricing is competitive.

Well run and secure

Available and well run. Attendant was friendly and helpful. Unit was clean and easy to get to. Unit seems secure.

great service

easy access to site! was ready when i showed up

QUICK AND EASY SET UP FOR STORAGE UNITS!!

Everything was easy to setup 2 storage units with them. all the work is done for you! Actually a better price than going directly to storage unit in person.

Easy experience

It was so easy to reserve and move in to my vehicle storage space. This was my first time doing this and the whole process was seamless.

Needed a large storage space while we wait to get into our new house.

Very easy access, very clean with friendly staff.

Clean facilities

Fast and friendly service. Highly reccomend.

I would've given 5 stars in the summer...your snow is a BIG issue!!!!

I would've given 5 stars in the summer but it's winter and there's one thing that has made me and I'm sure many others quite annoyed! Your snow and ice removal needs to be addressed ASAP! Get a skid steer and dump it over the fence, or something. Yesterday I had to scrap and shovel the ice and packed snow at the two doors at either entrance to the in door storage units. I wasn't too happy about that! I pay a lot of money. Thank you

Facility was managed by a friendly...

Facility was managed by a friendly staff and the units are in great condition and well secured. Exactly what you need when storing your home furnishings.

Office manager was amazing

Office manager was amazing- needed some quick changes and she got it all worked out smoothly- Dominique is an asset to public storage. The units are secure and clean- I've got no worries about my stuff.

Alex did an awesome job working with me...

Alex did an awesome job working with me to chose the right unit! Would recommand to anyone

She was very direct and explained everything very good ,has very good customer service would recommend to store here

This was and is an excellent facility. Dominique was extremely helpful and kind, and the experience was very positive. The lot is clean and organized and the units are very well kept. It is one of the nicest facilities I have ever rented from.

Melody and Dominique were nothing short of amazing. Dominique walked me through several units as I really wasn't sure what I needed. Once I figured that out, she and Melody made sure I secured the unit I needed - all on my rather crazy schedule. After checking in, Melody came and cleaned out the unit again, as it had been empty for a while. So far, I'm very glad I chose Public Storage.

Melody was wonderful explaining everything to me and my Husband. Very happy with her service. Very Customer friendly. That coming from someone who has worked retail for over 30 yrs.

Efficient and friendly service. Very competitive prices. Both Courtney and Melody were great to work with on both initial rental and closing the rental out.