Public Storage - Valley Park - 831 Meramec Station Road

You won't experience Sto "rage" here, no sir

Andrea handled my business very professionally

nice unit

Appreciated the online experience of getting set up for this storage uint

Good nice location and affordable

Andrea is very helpful and thorough. She even offered to remind me when new units becomes available and price drops.

On site manager is extremely helpful...

On site manager is extremely helpful and knowledgeable.

Excellent customer service!

Andrea has been so helpful in keeping me informed of what size units are open and when larger ones will be available! She has really helped my stress level during our move!

So far so good.

So far so good.

Andrea in Valley Park was great

Andrea in Valley Park was great! I worked with Andrea in Valley Park, at the Meramec Station Rd. location and she was fantastic on all accounts.

Great customer service.

Rented at this location before and no issue(s) were encountered. Andrea was very informative! I did not know that there were restroom on the property.

Andrea

Andrea, the property manager at your Valley Park, Missouri location was extremely courteous, helpful and professional.

Public Storage was half the cost of 2...

Public Storage was half the cost of 2 other storage facilities in the vicinity. Seems to be a no frills, efficient operation. Staff was efficient and helpful. Security seems adequate. No problems so far and I am grateful to have my fathers belongings stored until i am ready to deal with them.

Lack of communication

I had to purchase a lock the day I bought the unit but was told I could bring it back and get a refund when I brought my own lock from my old unit. I brought the old lock back the following week because the facility was closed by the time I got off work. I was told at that time that it had to be the next day to get the refund. If I had been told that up front I would have tried to get it back that following day. So now I'm out $20 and have an extra lock I don't need.

very good

very good, courteous service

I have done business with Public...

I have done business with Public storage off and on for 10 years. I always recieve kind, welcoming and helpful staff that make sure all that I need is cared for. The young lady who assisted us this week was amazing. She is a great employee with excellent customer service. You are lucky to have such a great employee representing your company. We absolutely loved her.

Very friendly and professional service

Very friendly and professional service. Clean and secure facility. Brian the store manager went above and beyond to assist me when I accidentally misplaced my keys.

Moving is a stressful event

Moving is a stressful event; moving from one state to another even worse. I am storing my "house" until I find another place to live. Bryan at Public Storage was great; contacted me immediately after reserving a unit; sent me a reminder shortly before my move-in date; and was great when I moved in. Reviewed everything I needed to know and answered all my questions.

Excellent service

Excellent service. Storage area is very clean. Appreciated being able to purchase a lock and packaging items on site.

Great

Great facility

Chris was extremely helpful with ...

Chris was extremely helpful with renting my unit

Great prices and great service by Chris.

Stacy and Chris were absolutely fantastic. Kept a positive attitude in a busy time, very helpful