Public Storage - Roswell - 475 Horton Drive

Very fast and efficient process

Very fast and efficient process to rent and move in, large property with convenient location. Admin, lock and insurance are additional fees.

Good but should have gotten 12’ X 20’ instead of 10’ X 20’.

The light in my unit doesn’t work!!! Other than that everything is good.

Great Move-In Experience

The facility was clean, the folks at the front desk were very helpful.

Perfect for needs

Satisfied with the service Ron and the other gentleman from sparefoot provided. The pricing is fair. Would definitely recommend

Great value

Meet expectations for the great price. Perfect space for my needs.

Bernadette was and is awesome!

Bernadette was and is awesome!

Great people, but needs more transparency

It's a great location and the people are fantastic, but I got blindsided by the additional fees for mandatory insurance and start-up fee. I wish it had been more transparent from the beginning. It is still a great cost.

Great experience and friendly staff.

Great experience and friendly staff. Clean property

Good location

The unit meets my needs and the folks in the office are nice people.

Great experience!

Great experience!

Everyone is very friendly helpfull and...

Everyone is very friendly helpfull and courtious

Kathy was great / Great Prcing

Kathy was great. MidGuard, literally across the street, charged us 3x what we are paying at Public Storage. Best deal in town. Happy we made the switch!

I was very Happy with this location ...

I was very Happy with this location from the moment I signed up. I received a confirmation call from a very nice guy the same day, then I got a follow up call from a very nice lady a couple of days before in moved my things in. When I walked in the office to do my paperwork, I was greeted by name before I even have them my name. Very nice people here, and I like that I got an extra discount for signing up online.

The staff at this site is very nice and very helpful. Nick is just a great person, very friendly and offered to assist in any way he can. I had a great experience and would definitely recommend!

Excellent Customer Service. Kathy and Justin went above and beyond to provide excellent service.

Awesome Service. Great Prices. Clean Location. Ashley was so helpful and kind. Thank you for proving that great customer service still exist. I will definitely recommend this location to my friends.

Today i encountered the "BEST" customer service in a very long time. Going into this public storage location, i was greeted by the cutest young lady with the biggest smile "Ashley Jacobs". After asking Ms.Jacobs about the prices of their units. She informed me that she is in training and that she has to ask her manager "Mrs. Kathy" for more info. All the while i was there Ms. Jacobs kept that bright smile on her face. It's very hard to come across good customer service these days. And i just want to thank Public Storage and Mrs. Kathy for hiring a bright smile and a great personality to represent your company.

The manager sold us !

The manager of the property is what sold us on Public Storage. She is the most helpful , pleasant, lady ever !!

Would recommend without hesitation

I would recommend Public Storage without hesitation.

Excellent service.

Courteous and professional movers, very respectful of our home and our things. Already recommended this company to family for their upcoming move.