Public Storage - Alexandria - 700 S Pickett Street

Sebastian saved me

After accidentally moving into the wrong unit, Sebastian went out of his way to help ensure I didn't need to re-move my things into the correct space. It was beyond helpful, and exactly the support I needed to make the day feel successful.

Security cameras should be an essential...

Security cameras should be an essential tool while providing security at a storage facility. I have noticed that there aren't any cameras pointing in the directions of any of the hallways in the facilities. If these were put into place, burglaries of tenants storage units would decrease and serve as a deterrent. Just my opinion.

Good place for storage needs

Great customer service when getting Unit. Very helpful. Units are clean. Temp is nice inside.

Jennifer was super friendly and...

Jennifer was super friendly and helpful, really helped make our day!

Jazsmin (the manager) was amazing and...

Jazsmin (the manager) was amazing and truly went out of her way to help!

Excellent first impression...

Excellent first impression....having met her once, but Jazmin, the site manager, was very friendly, welcoming, professional and helpful. Public Storage also offered a great $1 for the first month teaser rate which got me in the door and storing some of my belongings. Public Storage is also conveniently located near a freeway access point.

Clean property

Clean property! Friendly property manager. And great location

Jasmine gave a good tour and explained...

Jasmine gave a good tour and explained different sizes and costs of unit. Rented and moved items the same day. Rooms have some temlerature control. Its been just a few days but so far so good. It can be easy to get parked in though if a marger truck comes to load or unload. Not much diving room.

5 Stars for this store at this time.

5 Stars for this store at this time.

The customer service is outstanding

The customer service is outstanding. I am a little concerned that the gate hasn't been fixed yet for security reasons. Overall, the experience was great and would recommend this facility to anyone!!

I initially called your 800 number they...

I initially called your 800 number they were running me all over the place for your facilities. They finally found one in my area. I went there sign on the door saying returning at 3pm and it was 3;15 at the time. I stayed to 3:25pm.Thgen I googled and found a location on Pickett street. The Lady there was very helpful. But units the size I wanted were all rented. She kept calling the previous location there was no answer.(That was Columbia Pike) Then she called 700 Pickett street store location and went there and finally spoke to another helpful representative. Thank goodness for those last 2 representatives.

Easy to reserve

Easy to reserve, clean facility, good carts. The parking lot could be better lit, and the timed lights inside could stay on for a few minutes longer, otherwise a pleasant experience.

I was assisted by Amanda who was very knowledgeable and made my experience quick and easy. This is a reasonably priced facility in a convenient location with great staff. I'd recommend!!

I came in for information about P.S. since I've never used storage facilities before. Amanda (I believe was her name? Blue hair, tattoos) was super awesome. Really helpful, showed me all of my options, and explained how everything works. I definitely feel better about using P.S. now

Property manager Jazmin was was awesome. Very great customer service, straight to the point and answered all of my questions. Thank you!!!

Great experience

Great experience! Brittany was very helpful, informative and answered all my questions before I could ask! Our unit was clean and secure. Highly recommend!

The property manager, Jazmin, was super attentive, courteous and went above and beyond to help me during my household goods delivery. Although I created more work for her than it usually expected, cause I had to switch units two times, Her service, understanding, and kindness was more than I have ever experienced before from any other business. She made this stressful transition, a smooth one. Her customer service is superb and in my 30 years of military and government experience and transitions, I have never encountered someone that treated me like she did. Highly recommend this location for business. Thanks Jazmin for your service.

I came in today to look into a storage unit because I will be moving next month and have no idea about storage units. I definitely came to the right place. Amanda and Jarod were very respectable and were able to answer any and all questions. The were fully aware of what I needed by the items I told them and when I seen the unit you could tell they knew what they were doing!! Most definitely 10 stars!!!

Good overall experience

Friendly and helpful staff. No problems moving in and out of the unit.

please hire Susana back I heard she was fired because of my mistake in rushing to move in and not signing the contract comple

Great employees Susana went above and beyond to help with my move in. Unfortunately I hear she was fired because i forgot to sign the contract due to my rushing to move in and what not. Please hire her back she is a great employee and I was very upset to hear she was fired.For helping me. Thank you .