Public Storage - Lynnwood - 13505 Mukilteo Speedway

too cold

Climate controlled to be too cold and staff seems rather impersonal and uninterested.

Price was right.

Overall I am happy with the facility, how ever the 9 pm close time (no exceptions) I my opinion is too early and I would be much happier if it was open till 11pm.

Not bad so far

Like that it is climate controlled and seems secure. Don't like that they can raise your rent periodically.

Not Transparent on Pricing

They totally sell you on a low price and fail to disclose that the price will increase in months and keep increasing! 4 price increases in less than 2 years. They know you are not going to go through the hassle of moving. Just got notice of a $26 a month jump.

Easy check in

Everything was very simple and automated. I didn’t have to talk to anyone. Unit was ready and super clean.

The Staff

The Staff, Babes and Del were so helpful.

Potential customer

Talked with Darlynn about pricing and potentially renting a unit. She was very helpful with great customer service.

Great

Awesome customer service, definitely will store here again.

I stored my items

I brought my items from my car to my storage unit.

Very nice storage facility

The staff is very professional and helpful. Site is very clean and easy to navigate. It would’ve been nice if I was told about paying for the lock and the monthly insurance charge when I was initially contacted to set up storage arrangements. It is somewhat misleading. It was $61 not $25 to move in.

Clean facility

Clean facility, friendly and professional staff!

Simple with no hidden fees

Recently signed up for a lease to store all of my apartment-clogging items in preparation for the big move day. Let me tell you, I've never been treated with such a lively welcome since I last walked into a dealership to get a new car. Not only is the storage facility well maintained, but their prices are affordable for short or long term arrangements. Need a place for random clutter? They got you covered. Don't want to spend alot per month on storage? They got you. Want to cancel the next month for no reason? No problem, they got you. Don't believe me? Check it out for yourself ЁЯШО

Great service, location, and price

Move-in went smoothly and quickly. Excellent service and facility- I definitely recommend!

Costs more than told!

You staff is nice and facility is good. I am very upset that prior to renting neither when pre registering or reserving or when speaking to staff about renting and costs, no one or nothing mentioned having to buy a lock or insurance. My confirmation email said it would be $1 for the first month and a one time fee of $24 for a total of $25. It cost me more than twice that! Bait and switch?

Easy access

Easy access and friendly staff

Thanks for a seamless experience!

Thanks for a seamless experience! Your facility is secure, clean, well-lit, and well-staffed. We are happy to store our worldly goods at Public Storage while we travel the world.

Very great price and super friendly...

Very great price and super friendly staff

Service was excellent at both...

Service was excellent at both locations. At one location thought it was a heated storage but he was able to assist in finding me a storage at another location.

Why such a cost difference?

The staff I interacted with at both locations were 5 star. My 4 star review is the stark difference between the 2 properties and the rental rates. I thought it was interesting that the first property was old and made from plywood. Although the buildings appeared clean, the musty oder was very noticeable. The rent, a special Labor Day rate of 50% off the normal rate was $60, meaning this property and a 5x10 unit normally rented for $120/month. I ended up renting a space approximately 2 miles up Highway 99 for $83/month. The move in special there was $1 rent for the first month and $83 the regular rate for this unit. What a stark contrast. The $83 unit is in a 2 year old building, clean, bright and fresh. Easy access, w/ steel doors. More of what I was expecting in a storage unit. Why such a difference in rates ... and a higher "regular rate" for the older, not as nice property. Just something to think about. I am very happy with the unit,the size and the property where I am now.

convinient

convinient, clean, fast access to our storage, well organize