Public Storage - St Charles - 3777 Veterans Memorial Pkwy

It looks like a good secure place . Nice and clean

I would recommend it . Once you learn the routine it’s easy access.

Public storage

The customer service we received from the manager was top notch

Great experience so far

Great experience so far

Office employee was very friendly and...

Office employee was very friendly and quite helpful.

Miyoshi @st Charles PS was great

Miyoshi was nice, attentive, and answered all my questions. I told her what I needed exactly and she gave me exactly that.

The young lady that assisted me was...

The young lady that assisted me was very helpful and I rated her a 10 if I could she was very nice

I had no problems with service

I had no problems with service. The whole process was easy from start to finish. The only change I would make is to include information about extra fees like the mandatory insurance and purchasing a lock, somewhere on your online registration. By the time I was setting everything up, it was a little late to reconsider.

Painless

Initiating storage service at this facility was as close to painless as storage can get. Glenn was helpful, professional but easy to talk to & the sign on discount really helped seal the deal.

Good transaction

Good transaction. Worker was polite, knew her job, made things easy. Unit deal wasn't bad either.

Miyesha was great

Miyesha was great! Explained everything to me! Great woman!

3 Locks wouldn't fit so had to get a...

3 Locks wouldn't fit so had to get a different style of lock. Little annoying, but not a big deal overall

The manager is fantastic

The manager is fantastic! Thank you!

Great service

Great service

On the phone I was promised I would pay...

On the phone I was promised I would pay $1 for first months rent and $25 for administration fees. However they failed to mention that you have to buy a lock and you have to have insurance, so I walked out paying more than expected. The staff was nice, however I wish I they were up front on all costs.

Service was excellent..

Service was excellent.. Counter person was polite and very informative

Carrie B knows her stuff. She is friendly and engaging with a great sense of humor. The facility is clean and inviting. Would recommend others stop in to see Carrie if you need storage issues resolved

Easy rental process, Gabby is a wealth of information, resourceful and eager to make the storage experience as easy as possible.

I just rented my first storage unit at Public Storage and was really impressed with the service I received. Gabby was such a nice person to work with! She was very knowledgeable on the facility and had an answer for every question posed. The facility itself is in a great location for me and is clean and well maintained. If you need a storage at a great price, go see Gabby, she'll set you up!

First time renter here and I feel like I chose the right place! Gabby was super nice and very helpful! I would definetly recommend anyone looking for a storage unit to come here!

Gabby was extremely helpful and very friendly. She ensured I received the best price and even helped me to find a rental van to move my stuff. I am definitely recommending this storage location to my friends and family.