Public Storage - Greensboro - 321 N Chimney Rock Road

Good price and customer service was excellent.

The only issue was the inside dimensions were smaller than the advertised size.

Easy Online Rental Payment and Access

I went online, filled out simple forms, rented a unit, was sent my gate access code and they even had a lock inside unit for me with 2 keys ! Mind you all of this was around 11pm and I was able to get into my unit instantly without the office even being open ! Highly Recommend!

Was a confusing process but good nonetheless

I was very confused on how to get into my unit. The instructions provided were very vague. Then, customer service didn’t answer my calls for a while. I was able to get in after but it was very difficult and unnecessarily time-consuming.

This is an easy, accessible , clean facility.

The facility is easily assessable, clean, and well managed. I will recommend to my friends!

The Manager Lauren was exceptional. Great customer service attitude

The site is immaculate, the Manager Lauren is amazing. Very helpful and caring. My unit was clean and everything was great. Thank you for everything.

I think that I was over priced for four days.

I was charged a full month for four days

Easy, Quick and Convenient Storage Option!

This storage facility was easy to find, quick to book and convenient to access. The main thing I really appreciated about this facility was the customer service I received. Dany, the manager was professional, courteous and patient with me from the beginning to the end of my booking experience!! It's rare to find really good customer service these days, so kudos to her and her team. Although I didn't expect to pay for a lock (wished that charge was shared earlier in the booking process), I'm pretty satisfied for the deal I got. Also, my storage building had some old, broken furniture outside one of the side access doors that was left by someone. I gave a 3 for cleanliness since I had to move them aside during move in, which was a little annoying. since I was pressed for time and by myself. Despite that, if you're in the Greensboro area and you need a storage facility, I recommend checking this one out.

Friendly

I like the app so you don't have to punch your code in Easy accessible easy to find

Friendly

Very happy easy to find. Like the app so you don't have to roll window down and punch in code every time

Great experience

Nat checked us in and was super helpful and customer service focused. The renting process online was super easy and quick.

Hidden fees up-front

I picked Public Storage for their "$1 for the first month" deal. But then there was a $25 one time office fee. And the required $15 monthly insurance. And then the $22 to buy the special lock that you have to use (at least for the 5x5 unit). I still went with them since the nearly $60 total was similar to what other places charge for a month. I just wish they were a little more transparent up front with the cost.

Everything fine, just don’t leave ur dolly/handtruck for the move

I asked to use one because I left mine and was told no 🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️

Highly recommend

Clean property and units. Nice staff

Friendly staff, clean storage area.

I am especially impressed with the pricing of the 10’-10’ storage spaces. I would have to pay more than double for them same amount of space anywhere else.

great!

just what i needed! I moved to a new place and needed some extra spce.

Very satisfied

The process was quick and easy! I would recommend this place to anyone who was looking for a storage unit!

I believe this will work out fine if things stay the same.

Very easy after I learned how. The manager (Dani) was very helpful and got me squared away in no time. I am still waiting for a refund on the overage taken on my credit card.

Everything went well except the amount taken from. My credit card.

Everything went well as far as getting in Dani, the manager, was.more than helpful.

Like It.

It’s a clean and friendly place.

Great!

This is my first time renting and Michaela made it a very easy process.