Public Storage - Chamblee - 1865 Savoy Drive

Nice experience

Employee was very nice and helpful

The process was so fast and the storage was clean.

I applied online and moved in on the same day. The process was fast and the storage was clean.

Worth using

Good experience and helpful manager.

Service was good

Service was good

Gave me a price per month over the...

Gave me a price per month over the phone, Did not say anything about the required insurance cost of $15.00 each month, or that the doors only work with a special cylinder lock that I ad to purchase for $21.00. And with your move in special $1.00 there was a $24.00 application FEE. I went in expecting to pay $32.00 and using my lock, instead ended up paying 0ver $64.00. 3 stars at best!

Clerk was attentive and precise with...

Clerk was attentive and precise with prices

Great experience renting for my 2nd time.

Great experience renting for my 2nd time from Public Storage. The manager on duty was extremely pleasant and knowledgeable, the facility is clean and well lit, and access hours suit my schedule very well...

The customer service was extremely good! Winter was detailed, organized, and clearly cared about what she was doing. Really refreshing. My only concern was that when I came back to move in, the door to our unit (which is not behind a gate, but behind a key-coded door) had been propped open and no one was to be seen. We moved in for over an hour, and never saw the person who had propped the door open. So, basically, someone could've just walked in from the street and tried all the unit locks. A little unsettling.

It is convenient

It is convenient, the staff are great, the prices and specials are unheard of.

Nice experience. Sherry did a great customer service job. Pleasant and answered all of my questions.

Paige is the absolute best! I highly recommend this location. Paige was very nice with assisting me with my move-in and provided accurate information.

Best experience I have had getting a storage unit. Paige at the front desk took extra time to find the best unit with the best prices for me. Took no time at all! I chose this storage facility because it was closest to my home, but I would choose it again due to the ease of the experience and genuine consideration from Paige!

Tiwauna This lady has exemplified extreme customer service. The way to communicate projects courtesy ,concern and a solution oriented focus. When I entered the store she was focus on the task at hand and oriented me as to what was my role as a customer as well as the company's role.In addition she was Willing to clarify all the questions that I had with great patience. Your Company need more people like her to represent you. Please acknowledge her for Service Awards

Relatively good experience

Once we got through the Public Storage computer glitches it was easy sailing. Despite the system claiming my ID was invalid it finally all came together and I was able to access my unit and set things up.

Nice Staff. Helpful .

Easy to do business with staff at my location .

Great experience

Easy to reserve a unit online

Awesome

Customer service of the Manager is Awesome. Very pleased.

First timer, crazy easy

Pros: Everything is easy and straight forward. First month $1. Lock purchase through them so I don't have to find a secure one that can't be bolt cut. Decent hours 6am-9pm for the climate controlled. Cons: To walk down a hallway with visible red eye sores (people that didn't pay), a busted open unit, and a dumpster diver, leaves me a little concerned... hopefully it's just normal business. Gates and cameras hopefully do the trick. Note: I don't watch any of the reality shows about storage units.

Convenient. Nice employee-Trey

The only suggestion would be to have more than one dolly available to the customers.

great service, clean facility

I had a wonderful experience with Public Storage, they were so helpful setting me up and communicating with me. I will definitely use them again.