Prime Storage - New Bern - Neuse Blvd.

Service is very good 5 stars for me

Nice, convenient and clean and a good price

No complaints here

Nice to see someone actually walks the property daily

Fast and easy services & clean storage unit

The people Are really friendly and helpful. The checking process was quick and easy and move in was great

Just the right amount of space needed

I love the location. The are very likable. Unit is very clean.

Professional and accommodating

We were in a move and determined that we had more stuff than could go into the container and we had a two week wait for our house. Prime was very helpful, professional and very accommodating.

Friendly, convenient, exactly what needed for our boat storage

We are home hunting and needed to store our boat rather than bring it back and forth from SC. This is perfect for our needs, was quick and easy to reserve and store the boat. Staff both on the phone during reservation process and in person at the facility, are friendly, efficient, informative, and pleasant with witch to work. I highly recommend this facility.

Clean and convenient

Very helpful staff and clean safe place

Bri was so helpful!!

Bri deserves a raise! That woman knows how to go above & beyond to make a custom feel special. Long (funny) story short.... We wrapped it up by 17:59!!ЁЯШВ

Service was nice and quick,helpful

very polite staff that helped me get my unit and new lock

Everything about this facility worked out perfectly for me.

Most of all, Bri in the office was so very helpful and informative and such an absolute delightful person to work with!

Seems like a good storage facility

No one was there when we arrived. It was New Years Eve and didn’t realize they were closing early.

Was in a bad situation and Bre stepped up and took one for the team

Bre was great she got me through a stressful time. She made it so I could do it all over the phone so when I got there it was completely ready for me. Very clean all the way around. Thanks again guys for turning my cloud into a rainbow.

I think this is a good place to store your things

I just recently moved to this state, so I don’t know too much to say but I was welcomed very pleasantly when I arrived the other day. The surrounding looked clean and I am impressed. I think I made the right choice.

New Unit

Very Pleased, staff was very nice and helpful

Best storage

Really clean and nice. I really thought the great customer service representative was a good asset to the company and she made my check in super easy.

Great clean storage

This storage unit as great and clean. Front desk clerk was very friendly and showed us right where to go.

Very good customer experience.

I really appreciate that the rep went above and beyond to help me decide if the storage I wanted fit my needs before I signed paperwork he took me to see it. Thanks ЁЯШК.

100% recommend

This is the best company I've went through compared to the last 3..definitely one of the best ..and well managed and controlled and secured ..

Nice storage with under-handed fees.

I think you should be ashamed to make people put mandatory insurance on their things in storage.

Pricing

While I have no other issues with Prime Storage, the only issue is that tenants should receive emails in advanced of the storage prices being increased. Prices should not be raised due to renovations to the property. The tenants have nothing to do with this decision. While I agree there is always room for improvements to any type of property, the tenants should not have to be included in the companies decision to do so... Just my thoughts!