Public Storage - St Louis Park - 3200 France Ave S

Thought I could access 24/7

Not sure why I thought I could access this 24/7 but you cannot. I did show up before opening at around 5:30 am and was left a message by management the next day to only try to come there during normal access hours. No welcome call or sorry for the mixup, we realize it was your first time coming to your unit and all, nope just a voicemail to make sure to not come there at that hour again.

Nice location decent price

I loved the fact I didn't have to talk to anyone to get signed up, did it all online went there and it was done. Super simple and fast. I wish the units would have been a little more climate controlled but you get what you pay for. Nice clean facility. I also wish there were dollies or something to use while hauling items down those long hallways. But over all great experience.

Excellent Service!

Dorothy was great, very helpful and expedited the process.

The girl there was so good at st Louis park one...out standing..

Outstanding service..rates are good..location is great .. jennifer3berry@gmail.com

Very responsive and helpful staff

I required storage on short notice over the holidays and the staff were very accommodating and helpful in securing the space I needed. Check-in was straightforward, though the unit had not been swept out or shoveled for my appointment, which I think was a function of holidays and illnesses that all businesses are dealing with now ... but the staff promptly took care of that. Very much recommended.

Peace of Mind

Thank you Dorothy and the rest of the Staff at Store#25873. The customer service and support is excellent. I vacated my unit early and before I could even call I received a call from Dorothy about there not being a lock on the unit. Being out of state this meant a lot to know someone notices and takes pride in protecting other's property. Thank you all.

Good People willing to help

When a better price appeared online the day after my move in date, and I tried to change to the better deal, I was told that was not possible. However, Sam, the woman I initially dealt with went to bat for me, and I was notified 2 days later that they had agreed to match the better price, without making me jump through the hopes of vacating one unit and renting another.

This place is fantastic, managed well and super convenient.

The woman managing the office and compound was a superb first contact. Thorough and really friendly with me. I’m happy to be a client.

So far so good!

So far so good!

Friendly and accommodating staff!

The staff was very friendly and accommodating. As a first time user, they made this process very easy and hassle free!

Excellent people sometimes strangled by...

Excellent people sometimes strangled by the online pricing algorithm

This facility really helps for one who...

This facility really helps for one who are in transit.

Efficient and professional

Great people and very professional .

So far, so good

So far our experience with renting storage space at Public Storage has been great. The employee who took care of our initial rental appointment was very thorough and courteous. Accessing our unit is convenient. Love having the extra space!

Added fees to base price for first month

Thorough and quick. Wasn't prepared to pay for the lock and still unclear if we are refunded that when we are done. I also wasnt prepared to pay for insurance. So I thought I would be paying $25 for the first month and it ended up to be $58. That's the reason for 4 stars.

Good experience so far

Good experience so far. I was super nervous about renting a storage unit. They made the process simple and easy to understand, answered all my questions, assured me that they were there to help, and gave me a comprehensive orientation into the world of storage. Both Emily and the property manager I spoke with were great.

Very efficient and easy to work with.

Very efficient and easy to work with.

I was having trouble understanding my billing cycle. Alexander took the time to explain it until I completely understood it. Answered all my questions. Excellent customer service.

Alexander was great to work with. Even supervised the backing in of our boat. Thank you!

Good Experience Except for Debris

The rental representative was very polite, responsive to my needs and very efficient in the processing of my file. The only complaint I have is that the hallway where my storage unit is located seemed to be unswept and full of debris that had flown inside. It would be helpful if someone could go through the hallways a couple of times a day with a blower, so that this debris is not going into the storage units.