Public Storage - North Tonawanda - 3420 Niagara Falls Blvd

Clean, fast, friendly. Very accommodating, and easy to work with.

I called on a Sunday for a following Saturday rental. The person I spoke with was knowledgeable, friendly, and very easy to work with. The unit was very clean, and was just the fight size for all of my things. I have no hesitation in referring them to anyone who needs a storage unit.

Everything so far is good

Got transfered to amherst location which is closer to me

Quick and Easy

Very Clean quick and convenient totally recommend

On line can be confusing. Best if you can meet in person to assure access.

Move in pricing was higher than anticipated. Administration fee plus must purchase a lock from Public Storage. No body was at the facility during their normal business hours. Once able to gain entrance spent more time driving throughout the facility looking for my assigned storage locker. Things don't always go as smooth as we would like but at the end of the day I was able to access the locker. Albeit, a little frustrated.

Great!

It was really easy to reserve online and they called back with confirmation the same day and set up our appointment.

Staff helpful and pleasant.

Staff helpful and pleasant.

Very nice very nice people to talk with...

Very nice very nice people to talk with very pleased

Harley was very helpful and...

Harley was very helpful and professional! He made it very easy

Public Storage Experience

The sign-up process was active and fairly straight forward. There sort of is a lot of information coming at me at once, however, I felt my move-in process was very fluent and simple. My unit was not well kept to my standards, yet the facility felt legit. My rate also went down the first few months in, so I was pleased to stick it out.

Great service!

Tim went above and beyond to get our business and make sure we were happy. Great service!

1 worker

1 worker, and I had an appointment time, when I arrived the worker was one the phone so I had to wait and then after the phone call was finished and when I was speaking with the worker about what type of storage units were available and getting prices, someone walked in I was told I had to wait again so he could assist someone else. So my appointment time was not an actual appointment time since I was basically pushed aside since there was only 1 worker. I do understand everyone needs help but I arrived on time to my appointment and felt I should have had someone 1:1 without interruptions as I cleared my schedule to come in sooner then I had originally requested.

Tim the AWESOME Public Storage Rep?

When I came to the public storage ofc after researching online. Tim, the public storage representative was absolutely AMAZING in helping to select the right size storage space to fit my needs. He was also significant in helping me to save money by upgrading? Of course, I will have to pay more for the rental space per month but at the time of moving when out of pocket expenses can really hit your pockets it was totally a pleasant surprise. I am also impressed by the layout of this facility the last storage space I used, the space between the units was so small it made it almost impossible to maneuver a large size truck.

From reservation to sign up

From reservation to sign up, everything was nice and easy. They had the size I wanted and the price even went down! Great place to store.

I think Public Storage is a very nice...

I think Public Storage is a very nice place. Very secure with the gate in front, friendly staff, very clean, convenient hours. I would definitely rent from you again!!!! ??

Great team

Great team, Rebekka is excellent! I have had a great experience during a complex time in my life. She made it easy. Thanks

Great experience very helpful agents

Great experience very helpful agents Clear easy to understand explanations

I have stored at this location for a few years now and I needed to get a bigger space. The manager chris was more than accommodating by getting a unit that was only 2 spaces over from me. I would recommend to anyone as they will go the extra mile for you

Location is good, hours are good, staff is great. What more could you ask for?

I've had nothing but GREAT service sense I called the first location speaking to Ruth getting me the best storage unit for me and getting me the best price! She sent me over to Chris Elliott at the wheat field location where I received even more GREAT service. He did a great job explaining everything I needed to know and everything was done with a smile! 5/5 rate for me!!!

I had my first experience at public storage today, and I was very pleased. The employee working was clearly knowledgeable not only on the unit sizes and what they can hold, but also on necessary products to keep my items safe. The employee suggested a mattress cover, and I thought that was a great idea. I was walked to my unit to be sure the size was correct, and also was asked to install my lock myself to ensure I was able to operate the door/lock. I feel my items are secure in this unit. Upon entering for my appointment, another man was in line behind me. Before walking me to my unit, the employee on site asked the man to please wait outside for security purposes and the door was locked. While filling out paperwork, I was asked who would be allowed access to my unit, which also made me feel secure knowing this is documented. I would recommend this storage unit site to anybody in need!