Public Storage - Gastonia - 2224 Union Road

Great value and location

Great location, friendly people. Good mix of unit sizes.

Hours of Operation

I needed to drop my insurance paperwork off when I checked in on Saturday and there was no one there event thought the hours on the door said they were open on Saturday.

Very friendly!!

Very friendly!!

Convenient short term rental in a...

Convenient short term rental in a secure location. Unit is clean and easily accessable. Had some difficulty operating the keypad for exit though.

Great friendly customer service and...

Great friendly customer service and overall a quick and easy process. I'd recommend public storage.

Courtney was exceptional at the Union...

Courtney was exceptional at the Union Road Gastonia Storage facility. Very helpful and friendly.

Overall I was satisfied

Overall I was satisfied. Lots of hidden charges, so the promos are misleading. The person I dealt with was very nice and knowledgeable.

This place is really good

This place is really good, I needed a storage for rent in a few days and the process was very quick and had great customer service. Every one was good to answer all my questions, I will recommend this place.

Im pretty happy with public storage

Im pretty happy with public storage. its the second time i have used this company. They got me the best storage unit for my money

Friendly Service!

I had a great experience! Totally forgot my keys to the storage unit on the counter and the girl up front ran out to my car with them for me. On top of that I turned in all of the boxes I didn't use and got a refund on them!! Thank you!! Definitely five stars from me!

Nicole provided GREAT customer service! And found me a great space! Definitely recommend!

Nicole was great to work with. The units and the main office are nice and clean. I would definitely recommend this Public Storage to anyone.

So easy and fast. Great customer service. Super helpful!!!

Rented a few weeks ago with Nicole she was super nice and the property was much cleaner then other places I seen thanks for the help Nicole

Jason is a sheer pleasure to do business with. I love renting here! Go see jason today!!

Short term, fine. Long terms, lousy.

The local employees have always been wonderful. I give them 5 stars. But the disrespect that corporate shows long time tenants is abysmal (1 star). It takes a long time to get repairs approved and comoleted (I,e, broken a/c of lights), and the rent increases are too frequent. I leased a second unit a few months ago and got an increase already. After 10 years with my original unit I was spending twice as much as a new tenant (without any special deal for them). I just don't understand. If you have auto pay, a fabulous record there as a customer, and still pay twice as much...it's just wrong. It has been my experience that they would rather I leave. And I wouldn't have written this review if I hadn't been sent several requests to do so. I was just whining to friends before. I want to love you guys. It wouldn't take much on your part. A simple loyalty reward would speak volumes.

Great people

They were very helpful and made sure I understood everything and got everything I needed.

excellent

Great service.

Excellent Service

Customer service representative was very knowledgeable and informed on your business. I had my storage unit within minutes and she had a smile on her face the entire time. Well done.

Great Intro price

Pretty easy and convenient. This location has a difficult entrance - very steep and it is a concern when bringing my rv in and out.