Public Storage - Cary - 2317 SW Cary Pkwy

Everything goes smoothly

Whether you do business in person or in line the process is seamless.

clean and affordable

very clean ; this facility is clean.

Units were clean

Units were clean, easy to access. Locks were already there, check in was a bit painful, because of legal stuff. I didn't get the right size unit the first time so what I unloaded, I needed to rent a second unit FAST. It was much faster the second time.

This is my first time using a storage...

This is my first time using a storage unit. The person checking me in made it easy and showed me the unit and how to work the lock and made sure i was comfortable with everything. i have been able to use the carts to make the moving easier. the unit is clean and no problems. getting in and out is easy.

Safety and care in these times

I appreciate that the office manager wore a mask, set up 6 feet parameters around her desk, and had hand sanitizer. She was helpful in other ways, but right now, these things are extra important to me.

I would have given you 5 stars

I would have given you 5 stars, but...You need to have more than 2 moving carts available and the exterior gate, exterior door/elevator keypads are in need of updating. 1, if not all take 2 attempts for entry.

Great service

Everything went very well. Polite, professional and very knowledgeable.

Excellent service !

Excellent service !

The process was easy and simple

The process was easy and simple. The two employees, Grace and Kim, were able to answer all questions and work through a minor confusion point to my benefit. A definite plus to customer service!

Good Start

I was very pleased with the staff and their willingness to work with me to insure all my needs were meet.With great service and prices I will always try to use Public Storage when needing extra storage space. If my retal period goes as well as it started, I will recommend them to anyone needing extra storage.

It was great!

It was great!! The associate was very detailed & very thorough!!! She made sure I had a jacket when it began to rain!! It was a fast process!!! Just awesome!!!!!

Excellent service

Excellent service. Really quick and smooth , I didn't have to ask for anything. Manager already had everything ready for me.

The whole process was easy and friendly.

The whole process was easy and friendly.

was helped by Grace! She was incredibly helpful and we will use this company again!!

Great service by the manager !!!!

Great service by the manager !!!!

This is my first time ever storing with a Public Storage facility. From the first phone calls and visits, I felt very informed and comfortable. Kim has been so friendly, professional, and helpful. I would definitely recommend this company and specific location.

Kim providing outstanding service and was very polite and helpful. The facility has had a lot of deferred maintenance and is a bit run down (lights not working, gate not working, elevator issues, etc.), but they are very courteous at both the corporate hq and the local level and the place is pretty clean and secure. Moved in today and other than the fact that you have as much paperwork as buying a house, it was a smooth and pleasant experience.

Kim is excellent! She was so very helpful and thorough and makes you feel at home! When I left, I didn't have any questions because I was so well informed.

LeAnn was very helpful

LeAnn was very helpful, couteous and professional.

Great

YES! Do it now!