Midgard Self Storage - Naples - 15600 Old 41 N

Good experience staff there was great

I would recommend this facility

Virtual assistant was something new

After I finally found a parking space I could use everything went smooth and they were very helpful

Horrible Customer Service

Sales person on phone told us office was open till 8:00. Got there at 6:30 and they were closed. Closing time online and on door also said 8:00. Went back the next day and they were unable to show unit because of their lock system being down. I returned to the office only to be chewed out by property manager Jessica for entering through the wrong door. At this point I will take my business elsewhere.

Awesome

Great facility amazing management

It was great.

Storage facility was clean and easy to move in.

Satisfied

Great customer service location very clean

Very friendly, efficient staff. Easy to access the facility.

The facility was clean and ready for moving the items in. Staff were helpful in showing the location by actually getting on a golf cart and bringing me to the unit.

The staff was awesome

I was very impressed with the staff and I’ll helpful they were

Very competitive rates

So far I would rate this as a good place for storage.

Excellent storage unit and staff

This storage unit is clean very accessible and the price is very good with good hours offered for coming and going and 24/7 access available if you pay extra which I don’t need

#1 Customer service

The staff was courteous, friendly and professional, I would recommend this location to anyone looking to rent a space or U-Haul equipment. Thank you to Jessica and her staff, they made it easy for to rent the space I needed.

Happy

Customer service was great. Can’t beat the price and location

Customer service was AWESOME!

THE STORE UNITS ARE SPOTLESS, AS IS THE ENTIRE FACILITY! CUSTOMER SERVICE WAS AWESOME (THE LADY WHO RUNS IT IS VERY HELPFUL AND FULL OF PERSONALITY!)

They never answer phones

I missed my payment due to loss of job, a $20 fee was added. That’s fine, but when I was late then the second month by a week, I went to my account to pay it after starting a new job, and there are over $120 late fees added this month and goes up every day. I keep trying to call and message and even call main company number and still no answer only option to leave voicemail which they don’t return call. DONT BE LATE!! Must not have read the fine print. Just terrible customer service, they want me to pay but they can’t even answer a phone there.

Very good

Excelent service thank you so much

Great service

Great service and easy to deal with. Was able to move in right away.

Fast clean and friendly service

My experience was very smooth and quick! I would definitely recommend to others to use this facility!

潇摯

No complaints. Good service, clean facility.

Wise decision

Excellent choice, clean and secure storage. Very happy

Great storage unit

They have a great staff very helpful. The units are clean and well protected