Public Storage - Cypress - 27214 Highway 290

Good price

Good price but the customer service was terrible.

Very secure

Very clean, secure, and the price was good.

Customer service not up to par

When I got there I told them that I had a storage on hold until May 12th the person I talked to on the phone said they would put it on hold until I got there I arrived early because my granddaughter got out of school early so we moved in on the 27th instead of me the 12th the lady that waited on me act like she didn't know what I was talking about she said she didn't have no idea and didn't see anything in the computer of anything being on hold I showed her the email that was sent to me but she had a nasty attitude about it but I'm pleased with the storage itself. I'm waiting to see you if they going to charge me the full $17 since I moved in at the end of the month the 27th of April instead of May 12th time will tell

Great experience

Easy process! Excellent property.

Great Customer Service

Acquiring our storage unit was as easy as 1-2-3. Very clean. Will definitely recommend to others

Awesome staff

Cherame was there and she helped us out tremendously. She was able to get the space we needed. She was quick and courteous and very professional!

Stellar staff and great storage place

We were accommodated by the staff very well. We got what we needed and Cherame was so helpful and friendly yet professional. We can't thank her enough for helping us out!

Good experience!

Just started there, but all has been good so far!

The facility is very nice, and Kelsey is very helpful!

I have used quite a few storage facilities through the years, and this is one of the best. The facility is clean, well-lit, and secure. Kelsey is very helpful and so friendly—it was a joy to do business with her. All this and I got twice the space for less money than I was paying for my former unit at another facility. (And it’s much closer to home.) I am very pleased!

Very good place

Our stuff really in safe place

Great storage

No issues and easy to move into.

Not a happy customer

Pricing is deceptive. The price varies, depending on where you located are when you search for a unit. There were two price increases in less than 12 months. I reserved a first floor unit for a specific move in date, but when I checked-in, I was given a second floor unit, with no forewarning or explanation or Before I moved a single item into my storage unit, I decided to rent a larger unit, the first month free offer was not honored on the larger unit because I was considered an "existing" customer. I moved out on the 2nd of the month but was charged for the full month. There are only 2 elevators for 1200 units and at one time, one or both elevators are frequently out of order. I would not recommend Public Storage based on my experience.

Very smooth Check in.

Kathy was great, very knowledgeable and pleasant. The process was thoroughly explained and relatively easy to complete.

Thanks for helping me

Good, will be glad to recommend Public Storage to a friend.

Given incorrect Information about what...

Given incorrect Information about what kind of lock to use.

Fantastic

Great, great, great, great and more great.

Ashley was Awesome!

Due to social distancing - we made an apt for our move-in. This made completing the application and getting setup quick and easy! Everything explained was very clear - we were in and out within 25 minutes or so!! Facilities are great- very clean and extremely accessible! Pricing is very reasonable - would definitely recommend!

Great customer service!!!

Michelle was very helpful and informative. She helped us and made everything so easy and pleasant! Great customer service!

Please add hand soap in the restrooms

Please add hand soap in the restrooms

Your office staff was very helpful and...

Your office staff was very helpful and pleasant to work with. Additionally, the facility is very clean and I am pleased with the security measures.