Public Storage - Frisco - 8433 Legacy Dr

Very pleased

Was able to do the whole reserving /rental process online. Moving in was a breeze. The facility is clean and there were plenty of carts available.

Very nice facility and Kelly was very nice.

Very nice facility and Kelly was very nice.

Too Soon

It is too soon for me to put my rating right now. I just got my unit last week, I will be moving stuff into my unit next week 9/4. So maybe after next week I can provide a rating

It was easy to look up on line find a...

It was easy to look up on line find a place to store my extra goods. Then resevere the spot,pay for it and just show up and everything is just ready for me. Kelly is a great property manager. It gives us a good feeling knowing that our stuff is in a clean and secure area.

Price was great

Price was great, location great, and Kelly the manager was great. What is odd is that admin fee was more than a months rent. Come on, we all know that is a bs fee. A way to just tack on revenue. Secondly the charging $19.99 for a lock, really? That lock is cheap and I could buy for half that price if I knew what type of lock was required. Why not advertise that on your site? Oh, you wouldn't be able to rip off the consumer. Should give me a refund of about $35. So $45 of worthless fees ($10 for the lock is a little high, but reasonable). If I needed a short term storage I would still be looking. But when looking at a longer term solution, the overall price is fine despite the price-gauging on the fees.

glad to get a unit on the ist floor the size we wanted

Nice clean facility Kelly was great close to home

Brandon was VERY accommodating

Brandon was VERY accommodating. I needed a unit very quickly, while my movers were waiting for me. He was able to put everything together. I appreciate his customer service.

Pretty good!

I really appreciated the customer service and cleanliness of the facility. I was under the impression, though, that the first month’s rent would be $1 only. And I was then told after signing paperwork that there was a one time move-in fee ($24) and I was required to have renters insurance ($15 mo/). So overall it wasn’t too much money, but I wish I had known about the fees beforehand.

Manager at this location is great

Manager at this location is great. Very informative and made sure I got a great deal for the right size storage. Will definitely recommend in the future.

Good and clean easy access

Good and clean easy access

Simple and satisfied

Simple and satisfied

Mark made my moving easy and stress...

Mark made my moving easy and stress free.

Alyssa was awesome

Alyssa was awesome! Very friendly and helpful!

Nice and clean

Nice and clean. Staff are very helpful and are there for the customer.

Good service and location

Good service and location

Great storage place.

Great storage place.

The call center representative that I...

The call center representative that I spoke with was a liar and pushy. The on-site guys were fantastic.

I found the storage facility to be very...

I found the storage facility to be very clean and the staff very helpful! I would use this Public Storage again and would recommend it to anyone looking for a storage facility. Pat

Easy move in without any issues.

Easy move in without any issues.

Overall nice but in the future disclose the fees upfront and online

facility was clean and staff friendly enough. what i did not like are the hidden fees that are not mentioned until you actually show up: such as the $20 lock that is required and the insurance that i had to take out that day and i now have to go back into the store to cancel bcz as i told the agent, i am covered under my own homeowners policy. pretty inconvenient to say the least. But overall the facility was clean and met my expectations.