Public Storage - Austin - 14002 Owen Tech Blvd

Nice and hassle free

No issue at all Everything was super easy

Security could be better

The cleanliness is great. The keypad to enter the facility needs to have a separate kiosk so that customers can't park right in front of it and prevent a secure code entering experience. A group of 3 people were parked in front of it talking on the phone that could have easily been just sitting there watching to catch the code of others entering the building. Another day a woman was parked right in front of the keypad organizing her things unaware of her surroundings. I feel like this is the most frustrating aspect of the experience. Who knows if my code has already been compromised that could have easily been prevented by a couple of walls or additional poles in place to prevent parking in the immediate vicinity. Another thing that is questionable is the "climate controlled" feature. I consider humidity to be part of humidity control yet this place does not.

Good space

Moved into my unit this past weekend. Everything is very easy to use, you get a text on how to get in with your pin, etc. it’s nice that you don’t have to talk to anyone to get in. I liked that they had dolly’s for you to use and load up on. Easy process overall and convenient.

Honesty, and good customer service makes a big difference.

Manager was helpful and informative. Most of all she was honest and upfront, when other places was holding back key information about fees and process.

This storage facilityis very neat and everything about it is good

This storage facility is very very neat and the customer service representative at this location -14002 Owen Tech Blvd Austin is very pleasant and very ready to help out with any issues you have. They also have trolleys that one can use to move stuff which really made my move-in very very easy and stressless

Great experience

Great experience. Amazing customer service, tour, and transaction.

Easy and clean

Super easy and painless process. Make sure to keep your keys because they don’t provide spares

Great deal

Great price, great service and very clean!

Trena was great!

Trena was great! She helped me when I had to switch units and understood my concerns and answered all my questions.

Trena was great!

Trena is great! Everything was quick and easy and Trena helped me get a bigger unit when I needed it with ease.

Great facility, staff, and pricing

They hands down gave me the best price, by a margin, in the surrounding area. The facility is amazing and very clean, and the staff is absolutely the best, phenomenal customer service.

My experience with Public Storage has...

My experience with Public Storage has been very positive, both in San Antonio and in Austin. I have found the facilities to be in excellent condition and the on site staff could not be more helpful.

The staff was great

The staff was great

Customer Service

The customer service was excellent! :)

No worries

No worries. Ya'll are great.

John was very friendly and knowledge

John was very friendly and knowledge. The facility is very clean and I am happy about the level of security.

Super friendly staff

Super friendly staff

The location and staff are awesome!

I met with Jake and having him show me around was an awesome experience. Made everything look easy, has an awesome personality, and answered all my questions. The place itself always looks clean and air conditioned.

No complaints

No complaints. Great Service. Clean facility.

Easy access combined with great security features

I looked around and believed the location combined with various security measures satisfied my needs. I worked with John who explained the rules and contract clearly. Was quick and easy to set up the account so I expect to use the facility for a year or more.