Public Storage - Dallas - 4721 Ross Ave

Very happy to get an affordable storage unit

I didn't need a big storage space and I wanted something affordable. Fortunately, I was able to find it with Public Storage. The space was clean when I was ready to put my stuff in. Would use the storage again in the future if I ever need it

ted me with all my needs and did a great job with helping me get situated.

Stephen at the front desk was awesome.

Had a great experience with my storage...

Had a great experience with my storage unit sign up. Good rate, very friendly and helpful management staff. The security code access in multiple places was very reassuring.

Great staff

Joan was super helpful!

Good location, great customer service

Reps were very friendly. This size unit I wanted wasn't available, but all in all a good experience.

Great service.

Great service.

Good customer services

Good customer services

Worst storage experience ever!!!

I went yesterday to put some boxes in my storage unit, but the elevator was not working...had to carry all of my boxes one by one up three flights of stairs. I was extremely exhausted and upset after finishing. Also, every time I try to go inside the office to use a dolly, the door is always locked between business hours. If the facilitator is showing a customer a unit, they could at least put a sign on the door saying so. This is my worst storage experience ever.

Excellent customer services and very...

Excellent customer services and very nice staff . Office and storage units was up to date and very clean .

The process was easy

The process was easy. The facilities are clean and the staff is exceptional. The hours of entry and exit are somewhat a inconvenience, however for safety reasons they make sense. So far a great experience.

Shawn made everything easy and...

Shawn made everything easy and effortless explaining as we went thru the process. Showed me the quickest entrance to get to my storage. He was always curtious and attentive to my questions. I can't ask for any more than that!

Fast and Efficient Service

Very fast and efficient service that made the moving process much easier. Also good prices and promotions for first month of storage.

Nice facility and nice people to deal...

Nice facility and nice people to deal with.

Jackie was extremely nice and took her...

Jackie was extremely nice and took her time in showing me around. I will definately refer my friends there.

My experience is great

My experience is great

inadequate access to dollys to move...

inadequate access to dollys to move goods. kept in a distant office without even a convenient ramp to move them to area used. I did not know this would be so bad when I rented the unit. Security is weak; need more cameras

very pleased

very pleased

Great service! Fast friendly and efficient!

The most friendly and helpful to make sure you get the right fit..

The service was great today... Rita and Brenda was very helpful to me and my mom.... Great Job!!!!!