Public Storage - Houston - 8610 Glenvista Street

Excellent customer service Lecina

Lecina very friendly very professional very polite and respectful excellent customer service skills

Outstanding service

Customer oriented, outstanding customer service friendly happy with hrs of operation

Customer service is horrible

The customer service that I have had since the very first moment with this unit and company have been atrocious. The first day I showed up a little after the office opened because I had some questions. The office clerk locked the door when I showed up so I waited a little long and then a half an hour rolled past so I got out an knocked on the door. I waited a little longer and knocked again. The office clerk came back into the office and sat behind the front desk and ingnored me and another Customer that showed up and was waiting outside. She finally got up and unlocked the door and walked away no apology or anything not even opening the door just unlocked it. When I entered she rudely said “ I tried to tell you I was in a meeting”. I also had another experience with customer service over the phone about another issue and was treated in a similar fashion. All-in-all I am not impressed and will never be using public storage again after my brief stay.

Fast response

I checked the room before renting and a piece of the wall needed fixing got it fixed fsst

Super cheap online prices

The staff was really nice and helpful.

Walls in unit are in poor shape, no light bulb in unit.

Walls in unit are in poor shape, no light bulb in unit.

Review for newly PS rebuilt location after Hurricane Harvey

Recently rented a 10x15 climate controlled space from a newly rebuilt Public Storage location in Houston, which had been previously flooded during Hurricane Harvey. I must commend PS on the beautiful job they did raising the buildings above flood level. The security is better and the units are very clean. The staff were very nice to work with considering the restrictions being imposed thru the COVID-19 ordeal. If I would make one recommendation, though, it would be that each unit needs to have its own light. A competitor nearby offers that, and I miss that convenience in Public Storage units

Service it's ok but price a little high.

Service it's ok but price a little high.

Love the price

Great customer service and pricing the storage need work within the inside but does the job

Nice and clean

Nice and clean, employees were very helpful and friendly. I would most definitely recommend people to rent here.

I was very pleased

I was very pleased. Consumer services was fantastic.

It was easy breezy they take pride in...

It was easy breezy they take pride in their customers and security is too notch not to mention rental process was a breeze I'll definitely be using as well as recommending this service to everyone who will listen????

great

great service

Staff was professional

Staff was professional. I got a unit in a great location too.

God bless you this is a wonderful...

God bless you this is a wonderful storage Place with good promotions the Price is Right also is hidden they are open no one knows about this place it is two public storage's in the area the one I went to it's on Glenvista st in Houston Texas the two employees there is very wonderful and nice and knowledgeable they helped me with everything I needed and more their personalities are wonderful they work good together so I will give them five stars Plus they are also adding more storages they are in construction they have plenty of storage available thank you so much?

I was looking long and hard for the right storage unit to store my stuff and when I came across public storage and I talked to Kara I knew this would be a good place, Kara was very helpful in all my questions and all that I needed help with. I'm so glad I'm picked public storage.

The team at glen vista are AWESOME!! pleasure to work with!!

Very good staff. Carlos got us exactly what we needed and took care of everything nice and promptly. Recommend to others looking for a storage facility.

I made an online reservation, when I came in to lease it, the transaction was so smooth. Carlos showed me the unit, explained me my options and in no time I was storing my belongings in a clean, well lit, and secure storage unit. Five stars all the way, highly recommend this storage facility.

I been with this storage for over a year now and the 1st day I walked in Ms Barbara was very helpful and very understandable she the best customer service representative anyone could ask for she took her time to walk me through the units that they had and the prices for each an every one. Thank You so much for your kindness and sweetness you have gave me over the year.. keep up the good work Ms Barbara