Public Storage - Lake Worth - 5359 S State Rd 7

Very Clean facility. Staff very helpful and knowledgable.

Very Clean facility. Staff very helpful and knowledgeable. Security doors are cumbersome, making it very difficult to bring property in and out.

Very clean and nice facility

I just moved in and the building was very clean and bright. Veronica from the office was very nice and helpful in signing my paperwork in order to get the unit.

Clean and affirdable

Great pricing and Petervwas fantastic in setting us up, very friendly and orofessional

First time opening a storage unit personally for me.

Staff was great answering questions and helping make the transition work right. Very happy with the choice. The only issue is the fire doors once you are in the facility could be a little wider.

Online reservation & schedule works great, customer service not good

Everything worked fine online, but had an issue with move in and there was no one onsite in the office to resolve it. Called 2x on 2 different days left message and the call was never returned. Finally, went to the site on Saturday and was able to resolve the issue. However, advised the staff that the a/c was not working properly and the temperature was roughly 10 degrees warmer near my unit and they used an excuse about the temperature being 78-80 degrees. Then when I informed them that I had been to my assigned storage space and 2 rows over it was roughly 10 degrees cooler, then they admitted that a work order had been put in for the a/c unit where my space was and should be fixed in a week. I do hope that they correct it next week, otherwise we should not be paying for a/c storage if we are not getting it.

The facility is very clean and accessible.

The facility will be perfect for my needs. Very clean and accessible.

Very helpful

We, like the rest of Palm Beach, are looking for a place to store our belongings due to the ever soaring prices of rentals. I was able to find, reserve and move in the same day. I just wish pricing would stay consistent beyond 6 months. The office staff was friendly and I feel that my things will be secure in this facility.

frustrating check in

I had to wait at the front office for 30 minutes in the scorching heat even though I had called and told the girl in the office that I would be there within the hour. She was on the property but obviously there is no way to reach anyone even if they are on property but away from the front desk. Called number on the door and reservation number to speak to someone but was on hold literally the whole time I was waiting at the front door. There is no call button or any way to contact the office person even if they are on property. Calls should be forwarded to a cell phone to the person that is working the shift. The office should not be left unattended for this long without checking in. Once I did finally get checked in we had a tough time getting the elevator to work. It wouldn't budge from the 1st floor so again I had to go to the office and get help. Once I got all my stuff in I felt better but getting in was quite frustrating and lengthy, especially since it was about 110 degrees outside.

Moving stress

Moving is up there on the stress gauge. So many logistics, so much that could go wrong. Rosie and Freddie were helpful. The place looks like it will meet my needs and help reduce the stress of moving.

Friendly service, storage area and facility were clean

Friendly service, storage area and facility were clean

Convenient

Clean areas and convenient auto service

I had a clean unit and my moving process was easy as a result.

My unit was clean and had a very nice controlled temperature. There was a nice deal which made it super affordable. The Unit is easy to access through my phone and the process was just super easy and not stressful. It made for a streamlined moving process. It also felt very safe with the cameras and multiple secure entries. Would definitely recommend!!

overall good experience

Addean (Spelling?) was very helpful in getting me started with the storage unit. I was very happy with the way things worked out. She was very busy as the only employee on duty at the time but managed to remain very pleasant and respond to each of the customer's needs. So far so good with initial experience. The only reason I gave 4 stars is because the facility is very busy and needs at least 2 people at the front desk.

very impressed top notch for a low price

excellent security and convenient to use app entry! Clean and friendly

Great Value

I first started using the facility for my business. When I had a need for personal storage, it was my first choice. The units in the new building are clean, safe, and the location is easy to access from 441 in Wellington south of Lake Worth Road.

New renters here

We actually moved from one storage unit to this one. Price is very affordable. Facility is fairly clean… including restrooms downstairs. One thing I will say is that the security there is very on point. It’s kind of a pain in the butt if you have to go in and out, upstairs and downstairs (elevator) when moving stuff in (or out) because you have to enter your access code to get into the building and also for the elevator.. (it’s a lengthy code). BUT it’s great at the same time since it is more secure this way. The only con I would say is that they should have a trash can outside of the building somewhere. That’s all! Everything else is great.

Moving Mom

The facility and the staff was outstanding and very helpful. They were patient with my mother found a unit in close proximity to the elevator to avoid her walking excessively. Great Value!

Look very good, onlya little bit to far from my home, but is ok.

Very clean, easy to access and very well pointed out.

So far great experience

Every aspect from set up to move in could not have been better. Unit and premises are clean and well maintained. Lock is provided. Other storage facilities try to sell you one. So, yes, so far, great experience. No complaints only kudos!!!

Fair price and right size

Manager met me on time and answered all my questions and concerns!