Public Storage - Kissimmee - 227 Simpson Rd

Awesome

Very convenient reasonable pricing on very clean

Awesome

Very convenient good customer service

Very friendly staff

Moving in was easy. Unit was clean and ready when I got there

Very great

Thanks the service was great and I was very satisfied

It's not clean

Although the price is good, it's not the cleanest place

My overall experience for renting a...

My overall experience for renting a storage unit at Public Storage went very well. Pretty much everything was explained to me up front but the only reason I will not give this rating 5 stars is because I was told that management reserves the right to raise the rent every 6 months! Wow! I enjoy going to the storage unit and filling it up with some of my lifetime belongings and feel very strongly that they will be stored safely at Public Storage! I chose the Simpson Road Public Storage in Kissimmee, FL because I got a great price on a 10x15 unit. It's a little farther to drive from where I live but it is worth it. I sit here and wonder if I leave my belongings here at Public Storage for several years, how much will the rent have gone up by then? Maybe $10 a month? Maybe $25 a month? The reason I am renting here is because I got a great price. I hope it stays that way for a while anyway. Thanks

Working with Moises was a pleasure...

Working with Moises was a pleasure especially with me being new to Florida. His level of customer Service and professionalism OUTSTANDING.

Great staff.

Great staff.

So far I'm happy with your facility I...

So far I'm happy with your facility I feel that my property is safe and secure in your facility and your employees are very friendly and courteous

ogreatly appreciated updates via...

ogreatly appreciated updates via phone/vcmail/text/e-mail during potential hurricane situation orecv'd multiple phone calls/vcmails/texts/e-mails/letters by mail regarding contradicting payment dates, which I clarified by phone repeatedly, but could have potentially ended service for both storage & insurance overy nice personnel in person & on phone

Long distance move - Helpful!!

Long distance relocation move and needed to secure storage needs prior to arrival. They worked with me understanding my needs.

Tommy the manager was awesome and very...

Tommy the manager was awesome and very helpful...

Transparent business

Affordable. Convenient. Positive amd trusting staff.

Good customer Service Very professional...

Good customer Service Very professional employees

Great personal service

Great personal service! Edalys was amazing. She walked me through all the steps. Very professional and courteous.

Eunice was awesome

Eunice was awesome. Made me feel very welcome and also appreciated!

They should let you know on the phone...

They should let you know on the phone that you need a special lock valued in $20.00 and that you need to paid insurance for the storage.

I had a great experience at this location. Rebekah was a great help, got everything done quickly and very friendly. Only thing I dislike which has nothing to do with the staff at this location is the insurance policy requirement. I think it's a bit ridiculous to require it and for $11 a month. If I sign a paper saying I won't hold PS liable for any damage then they are in the clear. I suggest people get TentantOne storage unit insurance. Only $5 a month. Other than that convienant location and friend staff.

Very well secured place with plenty of cameras for looters. Security on site. I feel safe leaving my personal itemsvwith them.

Nice people...thanks so much for your ...

Nice people...thanks so much for your help