Public Storage - West Palm Beach - 1247 45th Street

Good service

Good service clean and easy to enter

Hats to Celina

Great job Celina , she showed me the options and helped me decide

We absolutely loved Susan

She was very professional, courteous and knowledgeable. Very efficient service. We definitely will recommend to our friends. Nice clean environment.

Customer service

I would recommend this place customer service is Awesome

Suzan was very helpful and knowledgable.

The prices are decent and there are many options to choose from, depending on the size and location of the units. The customer service from Suzan was great.

Will use again if need be

Overall it’s a nice facility, the images online had me confused. End up getting a small unit because of that but no other problems

So far so good, pretty convenient for the price

Wasn't aware of the administration fee & monthly insurance fee until check in, but still reasonable. So far so good, pretty convenient for the price.

Meeting the client half way with resolutions

After speaking with the representative I changed my stars to a 5. I was very happy that the phone call was warm and friendly and all of my questions were answered. This led me to believe that my concerns were not really things that could not be fixed.

For me is very good.

For me is very good.

Found the staff very helpful and ready...

Found the staff very helpful and ready to give their opinion if they thought you were going above your head

Not what you expect!

I wanted climate control for for storage. The storage is very warm, I was told i will need moisture absorb for my things. The one dollar for first month should not be advertise because I had to pay over sixty dollars for the first month. Customer Service was great...

Very nice place

Very nice place. Veryclean. Staff very nice an very helpful. Michael schiavone

Great people

Great people

My rating

Awesome storage thank u. Awesome weekend staff????????????????????

Chasity was great. In and out, professional, no issues. Very helpful, and I would gladly recommend to a friend.

Dispute there computers being down after Hurricane Irma, Stacey and Susan were great at multi-tasking. They were managing multiple calls and loads of customers entering the building with no appointments set. They were troopers while keeping their personalities and smiles gleaming at the same time. Today was a pleasing experience.

I usually don't bother to waste my time on these online reviews but after reading a few of the recent ones, I felt that this needed to be said. I visited this location not too long ago and my experience is part of the reason why I am writing this. I was so unbelievably relieved when I left because of the fact that the staff was extremely helpful and patient. I never expected a process like this to be made that simple. With that being said, I personally believe that that simplicity was due to one employee in particular, Suzan. I am absolutely appalled by the two most recent reviews concerning her because I kid you not, she was nothing but polite and helpful with me. Myself like many other customers writing these were more than satisfied with her. I understand that not every encounter will be the same but I had to say something about these couple reviews because I was grateful for her help. It sounds like it was just a simple misunderstanding or a customer overreacting because workers like Suzan don't make mistakes like that. I would definitely recommend her to anyone visiting this location regardless of what you read on a website! Go meet her for yourself!

You get what you pay for

Our storage unit isn't cheap, but it's the best storage unit I've ever had. It's cool, clean, great security, easy access, and plenty of space.

this is the second opinion poll and we store our stuff in 3 days.

before or after the move in?

limited access

Everything is good with the company except the time that we are allowed to access and store items but some of us have work schedule that is not conducive with the time.