10 Federal Storage - Lanvale Rd NE

Great unit

Very clean, easy access and great price

Very pleased

I am impressed with pricing, how quickly the move in process was and how clean the facility is.

Great to deal with

Great pricing and fast turnaround

Good location. Easy in and out.

Good location. Convenient. Easy to access. Level drop off point of use.

Great location an awesome customer service

The reservation was quick an easy helped me find the best storage unit for what I needed.

My spot was perfect

The process to rent the space was easy and quick.

Great experience

Customer service is excellent, the facility is very clean, and a secure lock was provided with no extra cost. All for a reasonable price.

Facilities are as advertised

I was told that I could set up my account at the kiosk at the storage facility but that’s not the way it works. You have to do it online or over the phone.

Easy online process!

Online process was relatively straightforward with document signing and all pertinent information provided. Storage facility is well maintained and pretty clean in a good location. My only gripe is that I’m storing a 20ft trailer with a full size pick-up truck loaded and the storage facility is very compact and room for maneuvering is very limited. Overall a good value and experience.

Protected and secure location at a great price

One line summary says it all. On line support made securing a spot very easy and quick.

Units are so clean!

Great rates and extremely clean units and property kept clean! Didn’t know storage units like this existed!!

Always very clean! Maintenance man is awesome.

I love having 24 hour drive up access to my unit as I keep awkward hours and feel safe being their alone if needed. I fully recommend. My only wish is that we had garbage access.

Okay for some need storage, just not for me

You can NOT see the units before you sign documents, etc. If there is an issue you have to call the customer service number, which you can end up on hold. There is no 'live person' at the site,, I was told there was someone, when i paid for my unit before seeing it. I used a third party site, when I thought I was dealing directly with Federal Storage. My card got charged 4x, due to an online issue int the lobby, even with a customer service issue, It might be okay for some, but not for me. Also, the back of the property had a shabby wooden fence, no wire fence for security that borders someone's house/property. The customer service did help when i asked for a refund, etc. the day I went to the unit, and canceled. I would rather pay more for a better unit and site.

Works for us as temporary short-term storage

Fills the gap needed pending our move

Very efficient, easy and clean!

Great facility… smooth checkin and out!

Super easy to reserve online and move-in.

I reserved my unit online and choose 10 Federal because of the price and location. At the time, I was did not know how easy it was to sign for the unit or how easy it was to move in - basically everything is done online and I got unit#, codes the gates and combo for the unit lock.

Charged incorrectly

Unable to get response to correct problem customer service could not adjust

Perfect

Very satisfied! It was very organized and easy to use.

Cheap and local

A good deal in my area. Easy to navigate where my unit was.

Very professional

Very professional the person who set me up was very good at her job. She's a keeper