Storage King USA - 037 - Lakeland, FL - US Hwy 98 N

Great customer service

The manager is very nice and informative.

Best service and wonderful pricing

Michelle is amazing The knowledge that she gives about the facility and things to make your storage transaction easy she's just amazeballs and I love it. She's the reason that I got a second storage within 5 days of my first one because of the service I received there from her it was just like we were best friends

Excellent staff

The facility is great it’s clean and the access is simple. The staff are very helpful and available all day.

Easy peasy

Nice place to store extra material,tools, and equipment. We didn't even have to come into the office to rent our space. Everything was done by phone and online.

Awesome experience

Very friendly and helpful made sure he answered all questions we had made us very comfortable

Loving the place great customer services cheap

Great place good services great location

The facility and McKenna are both outstanding - no complaints with either.

The facility is excellent with its location and access with hours and mobility around the buildings along with being secured. McKenna is always available for assistance physically and telephonically. Would recommend this facility to anyone.

Great place!

Quick and easy! Very professional.

Friendly and clean

Very helpful and quick. She made it easy.

Very helpful and fast

Everything wàs great. The lady was very nice and helpful.my shed was ready and clean.

Expensive!.

Jumping prices is outrageous. I was ok with 100, 165 now, but another 75.00 monthly by January is over the top. I hv no car or extra money, friends to pick up my stuff. Maybe they want my stuff out as it's been there 14mon. It's nice safe storage units but there are cheaper places, just as nice.

PRICE JUMP $73.00 PER MONTH.

I PAY 12 MONTHS IN ADVANCE. I Was very happy until today when I received notice that the unit I'm renting price jumped up $73.00 per month. Poor way to do business.

Would NOT honor reservation price

After making the reservation, I spoke with someone onsite (male) who told me the reservation would be good until February 13th (about 1 month). I received an email a few days later saying the unit was no longer available. Two weeks later received a call from Manager Terri, said they had another unit available if I wanted it. Told me the price which was more than the reservation price but said they would honor the reservation price if I had proof. I had a copy of the reservation so shouldn't be an issue. I went in on the 9th to do the paperwork. After everything was complete, Manager Terri (who I spoke with the week before) told me they would not honor the reservation price. Said I had to come in before 1 month for quote to be honored. When I said it was less than a month, the requirements changed from 1 month to 2 weeks. I told them to cancel the reservation and I went somewhere else. They then called on the 10th to verify my 13th move-in date.

Great Storage Facility! Super Clean!

The staff was extremely helpful and pleasant to work with. Paperwork was done easily and in a timely manner! Thanks Ladies!

Clean, nice people, great location

Terri was very kind, very helpful, very glad we recommend showing us the 5x10unit we originally thought we needed but after her showing it we upgraded to 10x10 unit.

very helpful ladies. very clean place.

The facility is very clean. Was very easy to do a reservation, the ladies at the counter very friendly and helpful. the price is right.

Quick and Excellent Customer Service

Website was easy. Conveniently located off 98N. Woman at the desk was very kind and knowledgeable. Prices are reasonable.

Great storage

Great place, pricing and friendly staff.

Great price and friendly employees

Great price, location, and customer service. Their facility is clean and their office is kept organized. The staff make you feel instantly welcomed.

Friendly staff, everything was clean and easy!

Reserved online on my way there! Very friendly and was ready right away!