Advanced Mini Storage I - Monte Diablo

Spacey lockers

Cheap decent service hard to get

Helpful

The phone answering service needs work but the gal (Shelley-I believe was her name) in the office was very helpful & pleasant to work with.

Great experience!

Great customer service! My unit was swept beforehand! Overall, great experience so far!

Unit rented

Everybody was very nice there. The only complaint i have is the hours you can enter your unit. Most places allow you to go in until 7. I believe your place stops allowing you to go in at 5 because i tried to go in at 5:15 and was not allowed

Very helpful staff and good prices

Shelly was very friendly and very helpful. The unit was clean and fairly priced. I was very happy with the security they have now

From the customer service rep that helped me reserve to check in

The service and empathy from everyone made the situation so much better and took alot of stress of my shoulders. Please give these two a big thank you again from me and keep up the good work. We are all going through something, but the two of them set anything of theirs aside to make me feel better and smile. Thank you again.

Overall gets the job done!

Quick and easy service. Great promotion.

The process is easy & smooth

I prefer this place over others, for my storage needs !

The place is very clean

I love the storages n the customer service they are very nice n helpful

Attentive customer service

This was a really cheap and good place to store my items. Candidly speaking, I do think they have a mice/rat problem, esp being near a field, but my items are in heavy duty bins and I'm not too worried. If I had lots of fabric items, or something that wasn't protected, it may be an issue for me.

Great price and service!

Shelly was EXTREMELY helpful!!! But remember, BYOL (bring your own lock). A in space. Rented a 5x10, but units are deep!

Renting a unit

I would definitely recommend, very nice lady

Very welcoming experience; nice facility

I was helped by Shelci and a new employee (her first day). They were amazing! I loved the welcome I received and appreciated their thoroughness when it came to explaining dates, rules, payments, etc. I would definitely recommend this storage unit, and use it again myself if needed!

Professional

Shelli was professional and nice. When I got there at 9, she had someone ahead of me and told me a time of when she will be done. Very respectful and professional. She had a very busy morning from what I saw and didn't rush people or myself along. She took her time explaining how they do things and went over all the forms. She even tried to find a unit closer to the front instead of way in the back. I had a reservation so it made everything go by quicker, so that was nice.

Great service and very prompt

Shelly was awesome and very fast and got me in fast

Great

Friendly staff nice facility I was lucky to get a storage right by the door. Good size storage for all the things I needed

Good price

The price was fair. They didn’t have the size unit we wanted but we still had a great unit.

Awesome Price

Nice place, great customer service, and very reasonable price. I would surely recommend Advanced Mini Storage to everyone.

Speed, courtesy and friendly!

The customer service here is outstanding! The young ladies were extremely busy, but took the time to show me the storage locker, register me and despite the late time, allowed me to move my things in. I was grateful and happy!

This place serves it’s purpose. Good customer service, decent unit.

Booked this place through SpareFoot having never visited the site. My first impression was not amazing as they were incredibly short staffed and didn’t allow us to move in; to be fair it was a day before our reservation, so I couldn’t be too mad. When we returned she apologized, explained the staffing situation, and told us she was basically the only person overseeing both sites in the city. Other than that, the entire move in process went very smoothly and there were no other problems.