Prime Storage - Latham

Easy access

Climate control remain to be seen. Neat place. however bottom of door entry/ exits are worn & need repair to keep critters out. Need to be sprained for spiders. Otherwise location is good.

my cubicle is unlockable

Huglifeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeewwwwwwweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeewe

No thanks

Thank you Larraine and staff for all your help!!!

Wasps nest

There is a wasps nest in my unit on the floor that I had to get rid of on my own. I have an additional $16.xx charge after I just paid $69.xx . I don’t understand.

The storage Nice size

Only one thing I know it’s outside, but they need to be sprayed for spiders and other bugs

Beautiful & affordable

I rented with Prime Storage last week moved in & I was truly empressed will recommend

It was fast & easy

I truly enjoyed my experience with Prime Storage something different & new for me but it went smoothly & easy

Easier than most

Clean and bright inside, lights came on as I walked to unit and adequate lighting to see inside entire unit. Door operation was smooth. Outside gate was easy to open with code. Able to access buildings from 2 sides. Good parking, areas to turn around if not drive completely around.

Be sure to add $17 to the price listed

Location was easily reached and accessible. I think their ads should be more transparent. Cost of unit PLUS $17 monthly insurance charge.

Other than the weather striping on bottom o door

Bottom of the door is in poor shape

Quick and efficient

They were quick to respond to my inquiry and I was able to move into my unit that very day, staff was friendly and courteous

Great customer service, very friendly

I would recommend this storage unit to all of my friends and family. The man who helped me was very nice and I was in and out of there within 20 minutes or so.

Satisfied

Friendly staff, helpful. Easy access to unit. Very clean space.

Convenient

fast and easy service. The first month was half off.

I recommend

Friendly, professional service.

Clean Place, Variable rates.

Place is nice and clean, a few months after we moved in our things to a unit they raised the price without warning.

Need lightbulb replaced in indoor storage area.

Have asked repeatedly to have lightbulbs replaced in indoor climate controlled area to no avail.

Safe storage for my things.

Prices keep going up but overall space is great. I feel very comfortable storing my property. Service is easy and efficient.

ok, services are not offered to assist clients with long term rentals.

For the price we should be able to put trash in dumpster caused by rodents that have ruined furniture etc.

not impressed

I've resigned myself to the fact that I needed additional storage and pay for it. However, I was completely shocked that my rent went up $56.00 a month after only 4 months. When I addressed the issues of excessive rent increase over such a short time, the people in the office said they would forward my concerns and get back to me. Now it is weeks later and not a word one way or the other. That is not good customer service and that is main reason for the low rating.