Prime Storage - Acworth West

Cheap

It’s cheap and what else could you want in a storage?

Great location

This facility is on my way home and easy to get to.

Good place

Very helpful and friendly...the lady at the front desk was very nice

Leasing Agent was fantastic!

Marlena was great and so very helpful. It was an extremely pleasant experience. My storage unit is brand new and very clean. I will highly recommend this facility to friends and business associates.

Clean and easy to access

Had no issues moving in and setting everything up.

Easy process

Good experience and easy process

Easy process

Nice facility. Customer service was excellant.

The facility agent needs customers service training

The receptionist is rude and highly unprofessional. I’m shocked that Prime would have a person representing their company that is not customer friendly.

It was nice experience.

Finding a space here saved my butt.

Good facility but Unethical manager

My experience was extremely unpleasant. The manager at this facility has an unpleasant approach and is unprofessional. After dealing with her and her negative comments I decided to take my ID and walk off. I've rented storage here before and I would have left a better review, but management has changes. If you don't mind dealing with a fat, arrogant Caucasian bitch then by all mean go for it but if you are not up for bullshit and live peaceful in your own skin then this is not the place for you. Every day is a bad day for arrogant folks but there is no excuse for lack of empathy and lack of professionalism.

Move in

Everything was good. Unit was clean and ready

Simple process

Best rates and location. Storage attend very helpful and friendly

Mariena is the best!

Clean, easy to get to, Mariena is the best

Clean area and clean storage facility

Nice, fast, friendly service. Prime is a clean storage space I feel confident leaving my equipment at.

The lady ( MARLENA ) did an outstanding job in helping me

if i have to do this again I will use your location first as a go to place.

Outstanding service

Marlena provided outstanding service for our rental. She is the only employee on site so if she gets busy please be patient because she will truly help you.

Nice space, very nice people... when you can find them!

We had a hard time getting in touch with someone on site and despite heavy communication while we were on our way to the space we still had trouble getting someone to get our information. Our power outlet was also broken despite our communicated need for working power. The staff was nice and helpful so it isnt the people but Id question some of the processes they have in place.

Very helpful as i was coming in on a sunday.

I appreciate the help when i called as i was coming in on a Sunday and traveling for work at 4AM on Monday morning. Tha ks again !

It was very easy, affordable and the the lady was very nice and helpfull

I would definately recommend it to a friend . In fact I already have to 2 of them ..

NICE EXP.

I LIKED IT! IT WAS REALLY GOOD EXPERIENCE . VERY POLITE, COOPERATIVE AND NICE STAFF.