Prime Storage - Malta

Rebecca was A1!

The agent, Rebecca was very very helpful and courteous a true pleasure to work with.

Super Easy

From online registration to checking even the Virtual assistant helping with Ins. Paperwork all super easy. One cart could use to be replaced rest all good.

Rebekah is WONDERFUL! Highly recommend!

I have been a tenant here since 2017, and Rebekah is the reason I remain so. She is knowledgable, friendly and really understands customer service. She always helps with any questions I have and is an absolute pleasure. I am grateful for her help and highly recommend.

Rebekka is amazing!

We have several units at the Malta location. With changes within our company things became complicated. I called daily needing help. Rebekka had an answer or solution. Incredibly helpful, always returned my calls, just the person you would want as the face of the company. Because of my experience with Rebekka I would absolutely recommend this facility.

Great place

This storage unit was very nice and the staff is very knowledgeable. After one look at what I was moving into the unit Rebecka knew exactly what size to have me get.

Best place with great prices

Great place and great prices and can't beat the space

A friendly staff With a clean facility.

While the hallways are a little narrow, the unit was clean and spacious. The checking in staff was very helpful too!

Denise went above and beyond!

Denise understood our situation and was very helpful! Pleasant. Efficient. A joy to work with!

Very friendly staff and clean facility

We were greeted by Jodi and she was very friendly and helpful

Easy processing.

Very pleased with the service provided.

Too expensive

Pleased but rent goes up to frequently and too much

Not a good customer service

I suppose to get a notification every month to make a payment, but for some reason They don’t sent it to me. I asked few times, not a response. Also for last 2 months I Have to call to get a recipe for the payment. Very inconvenient. People at the office don’t care. I am trying to empty my unit as soon as possible.

Ease of access and happy with climate control

Very nice customer service, keypad access is very helpful. Dont have to worry about keyfobs.

Professional,, Clean and Safe

The atmosphere is very Professional, Clean and Safe. I know when I go in after hours, I'll be safe. The personal are always helpful. Just wish I was closer to the entrance. The price has increased quite a bit since I first rented. Signs of the times. Will tell folks to rent from Prime.

Read below

Nice facility, friendly staff. Great location. Way too many price increases. Last increase almost 20%!

easy in/out

very good storage place, everything fine so far.

Yes I would recommend

Great place very clean and the help is wonderful

Very clean

Its kept clean and the staff is nice. The prices are not to outrageous either.

Excellent place

Staff is super pleasant and easy to work with.

Works for what we need

We needed a temporary place to house some things while we sold our home. The unit we got was clean and easy to access, although we are in the very back of the building so there is some maneuvering and an elevator ride to our unit. The elevator was out of service twice when we attempted to bring stuff to our unit (now it is operational again), but having only 1 elevator for the entire building is a downside. We have had countless payment issues - they have finally been resolved - but every month for 3 months I was on the phone with someone new regarding our account and why our payment method had not been updated. That was beyond frustrating, to say the least. However, the people I spoke with did their best to resolve the issues, and finally I believe they are. Overall this storage unit is a very convenient location and we have never had a problem getting enough carts for our stuff.