Next Door Self Storage - Crest Hill, IL

GREAT CUSTOMER SERVICE GREAT DEALS & AFFORDABLE

Ms. Diane was very helpful explained everything told me about the great deal 1.00 storage first Month. The storage was clean. Ms Diane customer was great she was friendly explained everything I will definitely refer to friends & family рџЊџрџЊџрџЊџрџЊџрџЊџрџЊџрџЊџрџЊџрџЊџрџЊџ

Greatest

Great place to store your vehicles

OK but not fully secure.

There should be 24 hour staff who monitors the security cameras and monitors who is coming and going the gate. The RVs parked outside the cubes are in danger of being ripped off the catalytic converters. Wish there were cubes taller to secure RVs..

Unit not worth the trouble

This unit was described as a drive up unit. As a person with certain disabilities and definite mobility issues...this was blaringly misleading. I was not able to drive up in front of the unit, as the unit was just about two feet in front of the fencing and even on a slope! I had difficulties walking to the unit with my walker, let alone bringing anything into the unit myself. I will not be keeping this unit beyond the end of the move in special to the end of the month. The only thing that I could positively say about this unit is that it was very clean.

Made it happen fast

Deborah was great. Iltook about 10-15min to get my storage unit. Highly recommend this place

Very fast, friendly, check in.

Very friendly, fast check in with through instructions.

Good and easy

Easy to rent, easy access, good location, good hours

Easy to arrange and Convenient location

Customer service was helpful and informative. Easy to access The building and unit were clean.

Needs better Customer Service

I called to reserve a unit and was told I would receive the $1 special for the 1st month. When I got to the facility the next day I was told I was Not getting the unit for $1 that I had to pay full price. The woman I was dealing with when I arrived was a bit snippy about it and complained asking if I 'm still taking the unit. I really wanted to tell her a thing or two but I let it go, being the better person.

Nice people to work with

Very clean place and the people are very nice

Great place to store your worldly possessions

Thank You !! Alyssa for making my first experience renting a storage facility hassle free. Great customer service at the Crest Hill , IL. location.

Convenient

Great customer service. Unit very clean easy access in & out

Smooth process to obtain Storage unit

Only problem,that was immediately solved,getting the latch to connect ,to put lock on unit,to safely secure rental Storage unit. I was not aware of the Storage facility hours,until the next moving in day,hours for daily usage. For $15 more,24 hrs access 365 days of the year.

Highly recommend

Diane was so helpful and very hilarious, would definitely recommend this facility to anyone.

Good, clean area

Helpful staff. Easy accessibility. Good price

reasonably priced

personnel at desk very helpful and quick to get my storage needs taken care of. unit was clean and seemed to be well maintained. chose this facility cause its close to home and reasonably priced. has plenty of room for storage or a boat as one day I just might need that. secure access gate in and out. would recommend this facility to future customers looking for storage needs...

Rented location on the first site visit

Facility is clean and Diane was pleasant and easy to work with. Overall my experience is 5 Stars

I recommend them!

Great customer service! I drove from Evanston to Plainfield and it was the wrong location, also very close to closing time. The manager at the Crest Hill location helped us get into a unit immediately despite being past closing. So thankful!

Love the friendly service and reasonable price.

Plenty of driving space to bring RV in and out. Available hours make storing there a plus.

Great place

Very quick and easy kiosk process very painless