CubeSmart Self Storage - Lewisville - 501 State Highway 121 Bypass

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Wow first of all where do I start!? Michelle had no idea who I was and where I had come from when I walked that front door. All she did was smile and greet me. That alone made me heart warm up. My story is I was a victim of a hate crime the night before and I was setting up a plan of action. Little did we know we had a Devine intervention. Michelle if you get the opportunity to read this, thank you so much for listening to my venting, and supporting me with resources the way you did. Your due diligence was superb! Your customer service was amazing and your facility is lovely. Thank you for everything. You were part my guardian angels “human club”. lol. Thank you so much! May the blessing you share come back 10x’s!

Easy to rent Helpful Staff Good Price

Easy to rent, staff at front desk very pleasant and helpful, area is clean and organized, very convenient location

Good value

Seems hot for climate controlled. No doorstop to hold door open to inside units

Matthew was great

Great experience. Staff was friendly and attentive

Great place

Super easy to move in, and very helpful staff

Excellent customer service

I had a great experience here and I will recommend to friends and family.

Helpful staff and transparent pricing

The staff was really helpful in getting the setup and answering all my questions. The property is clean except water logging in some of the pits.

Great experience!

Everyone has been helpful, maintains communication and made sure everything has gone smoothly

Air conditioning in climate control

Air conditioning has been broke for weeks

Awesome experience

The customer service was fabulous. I felt truly comfortable with my contactless move

Climate is RARELY Controlled

I've had units (1 to 2) at this location for more than 5 years and it seems like every year I have to tell them that the AC in my building isn't working. It seems to me that they should monitor the temperature and let tenants know if there is an issue and when it will be fixed. Climate controlled units aren't cheap and this is getting old.

Great!

Great experience in reservation, moving. The manager was good

Stormi is great

Stormi was super helpful and great to work with. The reason that I'm not giving 5 stars all the way is because the first person that I talked to there was not helpful and would have had me unnecessarily overpaying. When I actually went to check in though, Stormi fixed it. If the first person that Is talked to had either listened to the questions that I asked or knew what they were talking about, it would have been much least stressful for me. I am thankful that Stormi was there for check in and to make everything right. The facility itself is very, very clean and inside the buildings are very well lit. I would definitely recommend.

Review

I would recommend it to someone because the facility is nice. I would say there are others around here that are cheaper.

Communication

Stormi has excellent communication skills prompt and courteous.

Great Customer Service

Never rented a storage unit. This was a great experience with great customer service.

Love the customer sevice

Easy reservation! Great customer service! Great deals!

Absolutely, undeniably the best storage for the money.

Convenient, very Clean, safe neighborhood, great Staff and best price.

friendly staff, excellent service, convenient

loaded my life into a 10x10 cell. i intend to get most of it out in a month or two and will probably move the rest to a storage place that has 24 hour access. this place has a friendly staff, is clean and secure tho

Fast and friendly service

They made my first time purchasing a storage unit very easy.