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Great Customer Service

The customer service was quick, explained everything and was very patient. They showed exactly where everything was and the process for everything.

Great service

I was please with the service and price.

It was easy. Out of all of the stress that comes with moving none was due to the storage area.

a bargain

Quick setup and staff pointed out a better locker for a few bucks less than the original I reserved. Good experience so far.

Great prices

Good experience. Very convenient.

Good for temporary storage

Place is great, clean. I don't like that they warn you that rent increases every 6 to 12 months. Seems like this great temporary vs long term storage. But overall great experience and great customer service

Great customer service, and easily quick move in. Definitely recommend going first thing in the morning!

Customer service was great! I went a week early to check out the facility and ensure I could quickly navigate the area when I had my movers (paid by the hour) with me. All of the nuances of the contract and terms were explained to me with great detail. I was escorted to my storage unit on the moving day before the movers got there. Upon realizing the unit had a column in the middle of it, I was offered a discount. The storage unit had plenty of dollies for your use, which was great and helped speed up the process. We were lucky enough to be able to schedule our movers to arrive at the unit right as it opened, so there was no line for dollies or use of the elevator. By the time we left, there were several other trucks and people moving in, who I imagine had a delay waiting for their turn with the elevator porter (you can only go one at a time). Since we were renting movers by the hour, this type of delay could quickly add up, however, we did not have this problem.

Easy to get to,park, access locker-best price around-easy to connect with customer service.

Website offered 1st month free for AAA-member and last two months free if paid for year in advance. I had extensive conversations with customer service, (same person, several contacts), who told me that I would get the 1st month free, then I would be charged for 12 months and, if I chose to pay ahead for the year, additionally, the last two months were free. In all, I would get thirteen months for the price of ten. I called twice to make sure I had this right and my decision to go for a bigger unit was based on this information. When I got there, the person, with whom I had had contact, had just left. The young women who was there was very friendly and helpful. While she was having difficulty getting the transaction to work in the computer, a man, who was IDed as the owner, happened through. She asked him how to do the transaction in the computer and he said, I had to choose on offer or the other. I explained the above and he curtly let me know I had been mis-informed, he would speak to Ed, and that was that. I went ahead with the transaction for the bigger locker but felt that, given the circumstance, the owner should have honored the deal I had be guaranteed by his employee. Also, no where in the advertisement did it state that one offer cancelled out the other. Also, I was shown a unit in the basement that was very musty. Luckily there was a unit on the second floor.

friendly staff who were happy to help out

Excellent service!

Very friendly and tentative service from the staff and clean storage space. Very helpful, no confusion, and they are green using solar panels for their energy and reducing usage of paper! Plus we even got a free pizza offer at a local pizzeria by renting a storage space! Overall a very pleasant experience!

Had a great experience renting here. I originally booked a larger room but the sales woman showed me the smaller locker which was perfect for my needs. I really appreciated that she didn't try to push me into a bigger more expensive space.

Very friendly and helpful staff. Very happy to use this location

Good Enough

I chose this facility for price and because the don't force you to get insurance. They are located in an area where there are no trains.

It was not what i expected but the price was ok

Outstanding

They were welcoming courtious helpful and accomidating to my specific situation! Couldn't have gotten anything better then them and I recommend it to everyone !

Everything went well...

Liked the service... The loading dock was easy to make use of. Can purchase equipment if needed... Elevator service was good. Overall it was a good experience...

The staff made it very smooth and welcoming. There is a bit of a wait for the elevator because there is only one porter helping everyone. But everyone is very friendly.

Storage.To.The.Point.

These guys are simple, they're effective, and they got space! I reserved through SpareFoot, which was also simple and nice, and IMMEDIATELY I got a call from iStoreGreen about my reservation and making sure everything was ok. I arrived a day late and changed my unit and everything was no problemo. The only downsides are that they're not open 24/7 and that a guy needs to give you access to the single elevator and ride with you... but this could be a good thing if you think about security.