Storage America - Central Falls

A great experience

I'm a return customer to Storage Ameica. I would never anywhere else. Great experience

My experience

This was such a wonderful experience for me. The boss was completely professional. The other woman that help with the paperwork was completely professional. The boss took the time to walk me upstairs and show me the unit before I bought it. They offered me a lot for the storage unit cuz I did not have one. I also got a 50% discount off for the first two months. So I paid in advance for the first two months. Carts are right outside the doors so you can load your stuff up place is very clean I am very satisfied with my overall experience. It's nice to see the boss of a business take the time to interact with customers. It's not something you see every day.

Great job

Sign up was easy and fast staff helpful

Excellent

I went to the office after setting up a reservation, I was helped by Candice who was extremely polite, helpful, and professional, this place was very busy and with several rude customers and phone calls, yet her can the others behind the counter maintained efficient and polite service to myself and others. Pricing is very affordable with a wide selection of sizes, the staff has excellent customer service! I think these guys need a raise.

friendly, quick and through

friendly counter people, easy sign up, through explanation, ease of access.

Great staff!

Everyone there is super helpful and explained every step clearly!

Great experience 5 gold stars !

I had an excellent experience renting a storage unit. The staff was very professional and helpful. 5 stars from me.

Great service

Great service with questions and information about saving rates and getting a storage unit same day.

Good customer service and support

I will recommend this to anyone

Great Move In Experience

People at front desk were very friendly. The cart and elevator were great help.

Everything was fine.

Everything was fine.Very professional.

Excellent

Nice people! Clean place and hour to in available

loved it

good place love the price and its very clean

Save yourself the time and energy and look elsewhere.

I don't usually write reviews for anything but for this I have to. The elevator is ALWAYS messed up. So if you don't mind using the stairs, it's a good deal. There was an issue with the elevator this past Saturday, was told it would be fixed on Monday. Went on Tuesday and it was barley working and now today (Wednesday) it's down again. Ran into a gentleman the other day that was highly upset removing his stuff from the facility saying there was an issue with the elevator from the previous week he was there. It's clear that it's an on-going problem. The place has 1 elevator and 1 staircase, I'm highly upset about my experience since I got the unit but will keep my stuff there until I have to take it out because removing it now will just be inconvenient and they will not refund my money anyways. Only 1 person is the office is helpful, the other 2 young people have no knowledge of anything. Other storage units cost more but i'm going to guess that's it's worth the money for the hassle that I have been going through since I got the unit. This has REALLY slowed down my moving process as I cannot haul a ton of stuff up through the staircase. However, it is clean and each floor is climate controlled EXCEPT the staircase. The staircase is not like your average stairs at home, think in terms of a HUGE mill staircase which is the same amount has 2 long stairs case in a reg home. This is summer and it is EXTREMELY hot to be moving stuff around, imagine going to the storage unit place with a PACKED car to only find out the elevator is broken. Your only option would be to use the stairs, which I had to and it was hot as hell. I hope this information will be useful to others, again it's probably only worth is if you plan to rent a unit on the 1st floor. Otherwise I would highly suggest looking elsewhere to save yourself the time and energy.

i wiould definately recommend

The young kid who helped me was very kind and hi-energy, professional and courteous. Semi Affordable and location is so easily accessible. My only complaint.. not enough hand carts. otherwise.. this is the best storage experience I have had

Aaaaa

Aaa great place aaaaaaaaaaaaaaaa

Perfect storage unit

I was in a rush to get a storage unit and i found this place and thank God I did. The lady at the front desk was so friendly and made sure I understood the prices, sizes of storage units, etc. Everyone there made sure I had the best experience and they lived up to it. I would definitely recommend this place to anyone who needs storage. Couldn't have asked for a better place.

Best service ever

So good I’m glad that I chose this rental facility. The service I received was amazing from the time we walked in until the time we walked out. Very friendly knew their stuff.

Best customer service

Staff went over and above to accommodate my needs.

Sold me just with the customer service

Prompt friendly service, very helpful and professional, clean and very convenient accessibility.