Mini U Storage - Woodbridge

The agent was extremely helpful and friendly

I am extremely impressed with the service, prices, cleanliness and quality of this storage facility. They are very accommodating to our needs.

Best Price and Friendly Staff

Using Spare Foot was amazing. I found the best price quickly and was able to reserve and check into my storage unit. Customer service was excellent. Highly recommend.

Back again

Although storage is not an ideal situation for a minimalist, I simply need to store excess items from home. I’ve rented here before and would highly recommend this storage facility because of the management. They are a delight to see once again. I don’t have any complaints whatsoever. I would highly recommend this facility to anyone looking for an amiable couple who run this business like a family operation. Thanks once again!

Easy move in.

Reserving online was very easy. The staff was very professional, friendly and helpful. Any supplies that you need for moving may be purchased at this location. It's very clean.

Good pricing, friendly staff

Friendly staff, and good price. Conveniently located

Satisfactory

Clean environment and welcoming with friendly workers.

Pleased

I’ve received five diamond customer service from Candice couldn’t be more grateful.

Great units and staff

When we went to the location we were greeted and the paperwork started shortly after, we were shown the unit and by the time we were back to the office everything was ready to sign. I love when things are quick and easy. Every document was explained and a map was also provided on where our unit was, along with the gate codes. Good job mini u store crew!

Friendly staff

Renting a unit was the easiest thing I have done for this move. Responsive and friendly from the get go. I highly recommend them if you need a unit.

Candace is awesome!

From the very beginning, Candace has been exceptional. She makes you feel welcomed and accommodating. Thank you Candace! Priscilla

Excellent customer service.

Great communication before and during move in.

Unprofessional Bait & Switch!

Made a reservation on a Tuesday and sent insurance paperwork over for unit A2099.Initial gentleman was very polite, courteous, and professional. I Came in on Wednesday and spoke with Candy who claims she's worked there for 16 years. She informed me that the price would change after a month or 3 months which prompted me to start asking questions. She became frustrated with my line of questioning in regards to the price change reiterating that it's a month to month lease and that the price is subject to change. I specifically asked how much it was going to change but she couldn't give me a definitive answer and stated that because I went through a third party I didn't get that information at the time of reservation. I asked if there was a regional office number I could get after we finish the move in process and she said there is no regional office number. After a brief pause she asked me if there was a reason I was asking for the contac information for, "regional" and I told her that it's because it wasn't mentioned to me that the price was going to change. She then stated that in 16 years she's never had to refuse service to a storage customer. I asked if she was considering refusing service to me and if she was I would need regional office number and she corrected me saying, "It's corporate not regional!". She was acting unprofessionally and stated that she would get corporate on the phone. She waited on hold and I waited patiently but no one answered. She stated that she was going to continue with the reservation and I asked her why she was considering refusing service. She said that I was being mean and I asked her to give an example of how or when I was mean in the brief period of time I was there. She couldn't think of anything and got an attitude and demanded my address in a frustrated tone. I started telling her my address but her tone and attitude were still present so I asked for her corporate information and to return my insurance information.

Easy move in, clean, friendly professional.

Easy move in, clean, friendly professional.

Best storage operation I’ve ever seen. Professional & friendly staff.

Best storage operation I’ve ever seen. Professional and friendly staff. Very clean and well maintained.

User friendly storage facility with good prices

Mini U storage was user friendly and made the moving experience easy and quick for me.

Pretty good

Really good from the standpoint that the ceilings are VERY high. You don't have to worry about girth. Manager explained terms a little too rapidly. Numbering system is goofed up; had to seek help to find my unit as a result. An unexplained "administrative fee" nearly completely wiped out the 1/2 off opening month discount.

1st time renting a unit here A

I love them they were very helpful and have excellent customer service sorry for the late review

Great Location

Clean Facility with friendly staff.

=) so far so good =)

the people there were super helpful to me so far it’s been good experience

too expensive

the storage units are way too expensive. there are much nicer & cheaper ones. i only purchased bc i was already there w/ all my stuff. the staff was extremely friendly