Storage Rentals of America - Bowling Green

Great Facility

The whole process was smooth as softened butter. The only thing I don't like ( and I'll get use to it, is the gravel where the units are.

Had to find space for my shoes

This is a great place easy to find and very clean

I love the online service

I have never had a problem and the manager is so nice every time we speak. So very helpful. Keep up the good work

Moved from Memphis in My Car needed a place!

I found on Google. It’s easier to find because of Sign up High on a Pole. They need to Unlock the Dumpster So Customer’s can Use. That’s the Only Negative I have Found.

Price great but don’t get a lot of info

Customer service great PRICE WAS GREAT and they even got me a 10x15 even cheaper but didn’t get me info on the place or times not to b inside gate after or what would happen if u go in 5 minutes before it closed was stuck inside for 1 1/2 hrs in the cold and next morning waited and hr and half because my gate code expired and they could generate another one they tried over 5 different ones

Was a great experience

The whole experience was nice. Extra Frandsen helpful staff member. Will recommend to everyone

Excdellent service

Bobby was friendly, professional and made the process easy!

convenient location

It was hard to get in touch with someone local , they kept directing us to another person but were finally able to get checked in .

Thankful I Found This Facility

We couldn't find any small reasonable storage units left in Bowling Green until I came up on the number for Storage Rentals of America. It's a small facility but perfect for what we needed.

10 x 15 unit

Availability was awesome and the customer service was awesome and it short notice that I gave them they had a unit for me and I had called all over town and they were the only ones that really had a unit that fit my needs.

Great please

Amazing customer service and very clean units.

Great service with clean ready to move in unit.

Everything about it was simple and easy.

Not Happy

Horrible customer service!!!! Started my unit in January when y’all had the promotion 1st month free and no maintenance fees!!! I was charged $33.58, the agent couldn’t figure out why and told me that she would show it to her manager and refund my money!!! Never happened!!! Called back in feb was told to just pay the difference since I never was refunded my money!!! Now it’s March, now I am being charged a late fee and locked out!!! Everytime I call I was hung up on, was told the property manager was going to call me! Never has!!!! Customer Service is Horrible!!!! Fix your mistakes!!!!

Very friendly. Easy to find with discount online

Easy to find when searching in Google. Good start up sales price. Pretty impressed. Except the first night I went I called twice and the manager gave me the same code both times for the entry gate and I was unable to get jn with those codes. Tried calling back while I was out sitting in front of the gate and nk answer. Literally drove all that way and packed my car full for NOTHING

sweeeeeeeet

oh yeaaahhhhh it’s aaawwweeeessssooooommmmeeee

Rent at your own risk

Poorly managed. Was assigned a storage unit that had clothes and trash thrown inside the unit. It would have taken hours to clean out. Homeless living in open storage units. Entry gate was wide open no security. No manager was on the grounds to resolve the problem. Took two days and at-least three calls to corporate customer service to get someone from the site to call me back.

The employees are all helpful and nice.

The employees are nice and helpful, but the computers were down and we had difficulty getting the contract set up. I still don't know if their system has my actual space number listed. The gate at the entrance to the facility doesn't close or lock. We had to change spaces, because the first one couldn't lock.

Very helpful

Fast and easy and very helpful in a time of need

Basically its great

Have difficulty opening the door all way as it gets stuck ....not sure what the issue is....

The unit works for what we need.

I just wish it wasn't as far out of town.