Extra Space Storage - 3046 - Birmingham - Center Point Pkwy

I am planning on relocating eventually.

Everything went smoothly. I was able to find my unit easily and a cart was available for me to use and lighting is good.Brett was very helpful in getting me set up.

Convenient and easy

Customer service was excellent! All my questions were answered professionally!

Easy, good price and clean

The property is clean and safe. Employees are efficient and very helpful. Price is great.

Easier than I thought

The online process was so easy and self explanatory. Needed some boxes so I stop by the office and Callie was so helpful and amazing answering all my questions and always with a smile. That’s what I call white glove service!.

Great deal

The facility is nice and clean,the employees are very helpful and friendly.

Service

I came there at the last minute and the gentleman really helped me out he went over and beyond to make sure I had the best deal with the little I had. I would recommend this facility to anyone, u have access to your things 24hrs, and te workers are so polite and friendly.

Great customer service, clean and friendly manager

great customer service and friendly

Courier

The staff was very knowledgeable and courteous .

After Hours/emergency Access doe not work

I moved in two days ago. The facility is nice, the manager on-site was very helpful, price is reasonable, etc. My major complaint is the 24 hour emergency access number posted is not answered. I arrived at 9:25 (25 minutes passed access hours) with my life on a moving truck and was unable to access my unit. The manager had told me a day earlier that if I got there late, the number(s) posted on the gate and keypad post could be called to gain access in an emergency after hours. I tried both numbers for approximately 20 minutes before giving up. No one answered. This caused me to lose the movers I had paid and to have to pay new movers (nearly $200) the next day to unload my moving truck. I cannot recommend Life Storage for this reason.

Great Deal and Good Customer Service

Good customer service and great deals... the facility was nice and clean

GREAT!!!

Very clean facility, pricing is also very competitive. location is close but not too close to everything. very secure feeling. wasn't real impressed when i went to sign my paperwork and take possession with the assistant manager.... The office had an open sign up, and a sign stating if no one was in the office to call a number for help. about 15 minutes after they were supposed to be open, the assistant manager showed up like she had just woke up. none of my pre-filled out reservation info was available so i had to fill it out again. it took almost 40 minutes to get the unit paperwork signed and be granted access. i had spoken with the manager a few times and he seemed on top of things and with it. overall, i am satisfied with what i got and what i'm paying

I didn't have an complaints at all

I called at the last minute because I wasn't going to be in town by a certain time. Danny waited on me, I really appreciated that

Staff is very nice and helpful

Very impressed! Staff was courteous and professional and it was spotless when I walked in and smelled great!

We have just recently moved in to a unit, the customer service was great, being able to call & reserve a unit over the phone worked out wonderful. The facility is clean, well maintained, & has a safe secure atmosphere. We are overall very pleased!

Great!

It was a great overall experience.

friendly, clean, well lit

Overall good rating

Very friendly and pleasant. Worked with us online. No problems and no complaints. Impressed with everything. I have good feeling about storing my stuff there. I am a happy camper.

Price is right. Customer service is top notch. Seems plenty secure. I'm happy.