Public Storage - Waukesha - N5W22966 Bluemound Rd

Customer First Features

Love the remote access via app, liberal in-out hours.

Super pleasant helpful & great experience!

Ashanti was such a joy to work with! It’s nice to have please people to talk to & help you & go the extra mile without even being asked! Would definitely tell anyone to go to this location for their storage needs! Thank you so much!!

Detailed Instructions and Secured Space

Seems like a secured space and detailed instructions were given

Public Storage, Waukesha, WI

The unit was very clean and move in ready! There is damage on the right side of the unit - looks like something pushed in the wall and created a hole. Otherwise, this is exactly what I was looking for in storage and also to go thru all the boxes inside while I move into my apartment. I was trying to enter the yard and had to call to confirm the code to unlock and I made the error of not writing it down correctly. Once I confirmed the code, my friends and I took 2 large loads to the unit. Very happy with my choice!!

Process made easy

Donna was great to work with! She made the process easy and quick.

Great

The online booking was quick and easy. I didn’t have to wait long for the manager to call me. Very friendly and everything was ready to go

Customer service at waukesha location...

Customer service at waukesha location is excellent! I would refer people I know that are in need of a storage unit.

very neat

very neat, clean units and professional staff

Donna is awesome to work with. Easy process and she made it seamless to get a unit on short notice.

Move in was very easy and fast. The unit I originally selected online was going to be a little too small once I saw it but Sondra was able to help us switch to a larger one without any difficulty and still let us use the $1 first month. Very satisfied!

The facility was clean and ready to ...

The facility was clean and ready to use. Very important to me. Sondra, the manager was very helpful, very informative and went through the rental process explicity. I'm sure I will pleased with my unit. I will definitely recommend this facility to my family and friends!

Sondra did a great job helping us today. She transferred my reservation over from another storage place, showed us the unit and made sure it fit our needs! She has great customer service skills. Very personable. Will recommend this place to others!

From my first moment i called i i have had incredible service from the 800 number to our new friend Sondra, she is very knowledgeable, she showed us the different units, and helpped us choose the correct size. Sondra made this whole process quit easy. And stress free. I really enjoyed her. I would definitely tell my friends to use this storage unit. Don't loose this worker. Sondra is FABULOUS!!!

1st time user

nice clean place and personnel very helpful.

Great customer service

Dad at the Waukesha location provided excellent customer service!!

Good place to have stuff storged

Well when I needed a place rigth away to store things when I was getting kick out of my house they had a storged place for me rigth away which was good for me n my family

Not bad!

The movein was fine. The only thing that I didn't like was the advertising for $1 for the first month. Need to be upfront about which units it covers. Also, The rate listed online is different than if you call. If you see a cheaper rate for your unit online than you are billed for monthly, no one will give you the cheaper rate. The only way to get a cheaper rate is to get a new unit and move all your things into it.