Public Storage - Milwaukee - 8824 W Brown Deer Road

Manager almost never present

I prefer to make my payments in person. I used to pay automatically through my bank, but since they lost my check in November, I stopped it. Each time I come no one is in the office. Today I made two trips - at around 10 and at 11:30. Nobody was there. I called the 833 number they had at the door "for help" - the lady at that number was absolutely not helpful. She told me about some "app" - I don't want to deal with any apps. Can the manager be present at the office at the times posted at the door?

Victoria did Amazing Job Explaining...

Victoria did Amazing Job Explaining Everything Wonderfully Thank You Victoria God Bless ? You

Love the price ??

Love the price ??

Toni was very nice to work with

Toni was very easy to work with. The location of the facility is ideal, and it is clean and feels safe. The hours work well for us.

Melody is very awesome person she very helpful I would recommend her again

Melody was very hands on with us.She ...

Melody was very hands on with us.She explained everything so that we could understand.And I would recommend Public storage to someone I know.

Very polite on site management as well as very secure and the best part is that there is always someone on site to watch my things... reasonable rates and they are willing to work with even the most rudest of people 5 stars in book. Serviced by melody

Melody did a phenomenal job. She was very polite and professional in assisting my needs!

I rented from here and received great customer service from melody. I told my friend that I suggest this store because of melody's great costumer service and how she helped me through the steps of renting a storage unit

Very friendly and helpful getting a unit for my mother who had to be moved to a living facility. Chris was amazing at knowing just what we needed and seemed to meet our expectations before we could ask about them. We were so thankful of Chris' help, this change in life would not have gone as smooth without him. Thank you very much Chris!!

disappointed

I was shown the only 2 available units in the size I needed. Both lights didn't work but was told that they only needed new bulbs. I was told that they would replace bulb before my move in day, which was several days later, however it wasn't replaced. I then replaced the bulb myself. The light still didn't work and the workers just kind of shrugged saying that they didn't know. I already had a truck with me full of items and there was not another unit available. I would've found somewhere else had I known that I wouldn't have lights at this location.

Rating of Storage Locker

I am satisfied with my storage area at this time.