KO Storage of Hudson - Brakke Dr

Door got stuck in the up position. Had to climb on my car to pull it down.

Unit was dirty. Will have to sweep and clean it out before I can store my things in there.

Sight unseen

I am moving to this town in the near future but bought some furniture in the area I needed to store until I get there. Everyone was nice, helpful and professional on the phone. My sister met delivery drivers and said unit was nice. I could not be happier. I got a big enough unit where I can add things from my current home and any additional purchases.

The unit was not swept out

The units had not been swept out

Not what I paid for

Not at all what I thought I was getting. I am paying extra for a 10’x40’ unit. It’s to store 2 of my cars. The unit I got barely fits 1 of my cars. It’s really only 20’ deep.

Winter Flooding every day that snow melts

The units are very nice, new and a good value. The electronic locks are great when they work. "WHEN they work." If they don't you will have to call the # on the website, then get the # for Noki and try to get them to call back. Noki's response is long..... The property always leaves a 3' wide pile of snow in front of all the units. In addition, the rain down-spouts dump melt water right in front of the doors, which isn't a problem in the summer. In the winter though, even if YOU shovel in front of your door, the remainder of the units flood from winter melting snow, and run into your unit from under the back or the side walls. You'll need to have your belongings elevated from the floor at least 2 inches or you will get water damage. Be careful, because the water will quickly turn to ice when the winter sun goes down.

Had a hard time trying to figure out how to get in to garage!

My problem was i got to the facility and had no idea how to get into the garage. I talked to 3 different people and no one told me you had to download an app to open the door! Wasted a hour and a half!