Shield Storage of Downtown Vancouver

Easy move in process

I had a load of stuff to store, relocating from further north to south. Everyone helped make the process easier for me and I accomplished my mission smoothly. I appreciate the office staff giving me individual attention and explaining the requirements clearly.

Clean, new and secure

Good customer service so far, clean and secure units. No rif raff or bad smells, office staff was super helpful. Card worked right away and the dolly is super convenient for moving my items around. Also the promo deal was a great selling point.

Great service and cost

The unit is in a great location and is very affordable. Great customer service as well.

clean and great service!

great service and very clean! very easy and smooth move in process. all information was made clear as well!

I highly recommend the storage

I highly recommend the storage They were wonderful they helped us out a lot the stores are nice and clean controlled easy to get to and completely safe

Fantastic place

They were wonderful as this was a last minute thing and she showed me a few different ones. Marissa is an absolutely wonderful person to work with.

Awesome customer service, great move in deals!

Love the 3 months introductory rate at 50% off for a 10 by 15 unit and others units I'm assuming rented through sparefoot.com where I got the deal from that is why I chose this facility customer service was awesome the manager was knowledgeable and efficient in and out seen my unit it wasn't 100% what I wanted but the size was what I needed but we're all very clean and well taken care of this facility has access hours till 11:00 p.m. which is a major bonus for me all in all I'd pick this storage unit over other mainstream companies.

Clean facility with friendly and professional customer service.

I've had a great experience with Shield Storage. The facility itself is clean and well maintained and Marissa, who works at the front desk, was lovely - very friendly and professional. She patiently walked me through the steps, set me up with a lock and ensured I was clear on the process for entering and exiting on my own. Glad to have found Shield!

Awesome!!!

Very friendly. They stay open til 11pm. They’re clean and very nice. Awesome really is the only word you need.

Love this place

Friendly staff, clean secure facility what more could you ask for

The people here make the difference

Awesome staff and facility...I know I got the best for my money

Everything went smoothly

Everything went smoothly. Customer service was great! I would recommend your facility 👍🏼

Great place

Nice place seems pretty secure one negative part to it is the bathrooms nice facilities but lack of upkeep in the bathrooms. Every time I've been there the bathroom on top level has never been cleaned or restocked and has been out of toilet paper in any other restocking items every time I've ever been there. Disappointing especially when there's only a hand dryer no paper towels to compensate for the lack of toilet paper... Garbage was spilling over can and was just gross feeling due to lack of upkeep... Other than the bathroom though place is nice

An excellent beginning to Shield Storage

From my first contact with the rental website to my communications with two very helpful agents at the facility I am very impressed so far with Shield Storage.

Nice location easy in easy out

They are very helpful at front desk. Units are clean.

The place is very clean and the employees are super friendly

Great place. Good prices and extremely helpful employees

The customer service

Was great very nice ladies in the front the storage units are big and clean couldn't ask for more except one thing the lights turn off too fast and it is dark in there so bring an extra light with you because they don't stay on long enough if you're looking for something otherwise I wouldn't change anything

Very easy and fast move in experience.

I was in and out within 20 minutes. I was shown my unit which was both clean and secure. The paperwork was effortless and the staff were friendly, informed and efficient. Overall, could not have been better.

I needed a place that this was the best place in town!

I was looking for a place and this was so clean and new I just loved it the staff was helpful and they have the lowest price in town.

Clean facility and helpful staff

I was impressed by this storage unit and would recommend it to family and friends.